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February 26, 2010

The community delusion

The court clerk - if that's the right term - seemed slightly baffled by the number of people who showed up for Tuesday's hearing in Simon Singh v. British Chiropractic Association. There was much rearrangement, as the principals asked permission to move forward a row to make an extra row of public seating and then someone magically produced eight or ten folding chairs to line up along the side. Standing was not allowed. (I'm not sure why, but I guess something to do with keeping order and control.)

It was impossible to listen to the arguments without feeling a part of history. Someday - ten, 50, 150 years from now - a different group of litigants will be sitting in that same court room or one very like it in the same building and will cite "our" case, just as counsel cited precedents such as Reynolds and Branson v Bower. If Singh's books don't survive, his legal case will, as may the effects of the campaign to reform libel law (sign the petition!) it has inspired and the Culture, Media, and Sport report (Scribd) that was published on Wednesday. And the sheer stature of the three judges listening to the appeal - Lord Chief Justice Lord Judge (to Americans: I am not making this up!), Master of the Rolls Lord Neuberger, and Lord Justice Sedley - ensures it will be taken seriously.

There are plenty of write-ups of what happened in court and better-informed analyses than I can muster to explain what it means. The gist, however: it's too soon to tell which pieces of law will be the crucial bits on which the judges make their decision. They certainly seemed to me to be sympathetic to the arguments Singh's counsel, Adrienne Page QC, made and much less so to the arguments the BCA's counsel, Heather Rogers QC. But the case will not be decided on the basis of sympathy; it will be decided on the basis of legal analysis. "You can't read judges," David Allen Green (aka jackofkent) said to me over lunch. So we wait.
But the interesting thing about the case is that this may be the first important British legal case to be socially networked: here is a libel case featuring no pop stars or movie idols, and yet they had to turn some 20 or 30 people away from the courtroom. Do judges read Twitter?

Beginning with Howard Rheingold's 1993 book The Virtual Community, it was clear that the Net's defining characteristic as a medium is its enablement of many-to-many communication. Television, publishing, and radio are all one-to-many (if you can consider a broadcaster/publisher a single gatekeeper voice). Telephones and letters are one-to-one, by and large. By 1997, business minds, most notably John Hagel III and Arthur Armstrong in net.gain, had begun saying that the networked future of businesses would require them to build communities around themselves. I doubt that Singh thinks of his libel case in that light, but today's social networks (which are a reworking of earlier systems such as Usenet and online conferencing systems) are enabling him to do just that. The leverage he's gained from that support is what is really behind both the challenge to English libel law and the increasing demand for chiropractors generally to provide better evidence or shut up.

Given the value everyone else, from businesses to cause organizations to individual writers and artists, places on building an energetic, dedicated, and active fan base, it's surprising to see Richard Dawkins, whose supporters have apparently spent thousands of unpaid hours curating his forums for him, toss away what by all accounts was an extraordinarily successful community supporting his ideas and his work. The more so because apparently Dawkins has managed to attract that community without ever noticing what it meant to the participants. He also apparently has failed to notice that some people on the Net, some of the time, are just the teeniest bit rude and abusive to each other. He must lead a very sheltered life, and, of course, never have moderated his own forums.

What anyone who builds, attracts, or aspires to such a community has to understand from the outset is that if you are successful your users will believe they own it. In some cases, they will be right. It sounds - without having spend a lot of time poring over Dawkins' forums myself - as though in this case in fact the users, or at least the moderators, had every right to feel they owned the place because they did all the (unpaid) work. This situation is as old as the Net - in the days of per-minute connection charges CompuServe's most successful (and economically rewarding to their owners) forums were built on the backs of volunteers who traded their time for free access. And it's always tough when users rediscover the fact that in each individual virtual community, unlike real-world ones, there is always a god who can pull the plug without notice.

Fortunately for the causes of libel law reform and requiring better evidence, Singh's support base is not a single community; instead, it's a group of communities who share the same goals. And, thankfully, those goals are bigger than all of us.

Wendy M. Grossman's Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. I would love to hear (net.wars@skeptic.demon.co.uk) from someone who could help me figure out why this blog vapes all non-spam comments without posting them.

January 22, 2010

Music night

Most corporate annual reports seek to paint a glowing picture of the business's doings for the previous year. By law they have to disclose anything really unfortunate - financial losses, management malfeasance, a change in the regulatory landscape. The International Federation of the Phonographic Industry was caught in a bind writing its Digital Music Report 2010 (PDF) (or see the press release). Paint too glowing a picture of the music business, and politicians might conclude no further legislation is needed to bolster the sector. Paint too gloomy a picture, and ministers might conclude theirs is a lost cause, and better to let dying business models die.

So IFPI's annual report veers between complaining about "competing in a rigged market" (by which they mean a market in which file-sharing exists) and stressing the popularity of music and the burgeoning success of legally sanctioned services. Yay, Spotify! Yay, Sky Songs! Yay, iTunes! You would have to be the most curmudgeonly of commentators to point out that none of these are services begun by music companies; they are services begun by others that music companies have been grudgingly persuaded to make deals with. (I say grudgingly; naturally, I was not present at contract negotiations. Perhaps the music companies were hopping up and down like Easter bunnies in their eagerness to have their product included. If they were, I'd argue that the existence of free file-sharing drove them to it. Without file-sharing there would very likely be no paid subscription services now; the music industry would still be selling everyone CDs and insisting that this was the consumer's choice.)

The basic numbers showed that song downloads increased by 10 percent - but total revenue including CDs fell by 12 percent in the first half of 2009. The top song download: Lady Gaga's "Poker Face".

All this is fair enough - an industry's gotta eat! - and it's just possible to read it without becoming unreasonable. And then you hit this gem:

Illegal file-sharing has also had a very significant, and sometimes disastrous, impact on investment in artists and local repertoire. With their revenues eroded by piracy, music companies have far less to plough back into local artist development. Much has been made of the idea that growing live music revenues can compensate for the fall-off in recorded music sales, but this is, in reality, a myth. Live performance earnings are generally more to the benefit of veteran, established acts, while it is the younger developing acts, without lucrative careers, who do not have the chance to develop their reputation through recorded music sales.
So: digital music is ramping up (mostly through the efforts of non-music industry companies and investors). Investment in local acts and new musicians is down. And overall sales are down. And we're blaming file-sharing? How about blaming at least the last year or so of declining revenues on the recession? How about blaming bean counters at record companies who see a higher profit margin in selling yet more copies of back catalogue tried-and-tested, pure-profit standards like Frank Sinatra and Elvis Presley than in taking risks on new music? At some point, won't everyone have all the copies of the Beatles albums they can possibly use? Er, excuse me, "consume". (The report has a disturbing tendency to talk about "consuming" music; I don't think people have the same relationship with music that they do with food. I'd also question IFPI's whine about live music revenues: all young artists start by playing live gigs, that's how they learn; *radio play* gets audiences in; live gigs *and radio play* sell albums, which help sell live gigs in a virtuous circle, but that's a topic for another day.)

It is a truth rarely acknowledged that all new artists - and all old artists producing new work - are competing with the accumulated back catalogue of the past decades and centuries.

IFPI of course also warns that TV, book publishing, and all other media are about to suffer the same fate as music. The not-so-subtle underlying message: this is why we must implement ferocious anti-file-sharing measures in the Digital Economy Bill, amendments to which, I'm sure coincidentally, were discussed in committee this week, with more to come next Tuesday, January 26.

But this isn't true, or not exactly. As a Dutch report on file-sharing (original in Dutch) pointed out last year, file-sharing, which it noted goes hand-in-hand with buying, does not have the same impact on all sectors. People listen to music over and over again; they watch TV shows fewer but still multiple times; if they don't reread books they do at least often refer back to them; they see most movies only once. If you want to say that file-sharing displaces sales, which is debatable, then clearly music is the least under threat. If you want to say that file-sharing displaces traditional radio listening, well, I'm with you there. But IFPI does not make that argument.

Still, some progress has been made. Look what IFPI says here, on page 4 in the executive summary right up front: "Recent innovations in the à-la-carte sector include...the rollout of DRM-free downloads internationally." Wha-hey! That's what we told them people wanted five years ago. Maybe five years from now they'll be writing how file-sharing helps promote artists who, otherwise, would never find an audience because no one would ever hear their work.


Wendy M. Grossman's Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. Readers are welcome to post here, follow on Twitter, or send email to netwars@skeptic.demon.co.uk.

November 20, 2009

Thou shalt not steal

As we're so fond of saying, technology moves fast, and law moves slowly. What we say far less often is that law should move slowly. It is not a sign of weakness to deliberate carefully about laws that affect millions of people's lives and will stay on the books for a long, long time. It's always seemed to me that the Founding Fathers very deliberately devised the US system to slow things down - and to ensure that the further-reaching the change the more difficult it is to enact.

Cut to today's Britain. The Internet may perceive censorship as damage and route around it, but politicians seem increasingly to view due and accountable legal process as an unnecessary waste of time and try to avoid it. Preventing this is, of course, what we have constitutions for; democracy is a relatively mature technology.

Today's Digital Economy bill is loaded with provisions for enough statutory instruments to satisfy the most frustrated politician's desire to avoid all that fuss and bother of public debate and research. Where legislation requires draft bills, public consultations, and committee work, a statutory instrument can pass both houses of Parliament on the nod. For minor regulatory changes - such as, for example, the way money is paid to pensioners (1987) - limiting the process to expert discussion and a quick vote makes sense. But when it comes to allowing the Secretary of State to change something as profound and far-reaching in impact as copyright law with a minimum of public scrutiny, it's an outrageous hijack of the democratic process.

Here is the relevant quote from the bill, talking about the Copyright, Designs, and Patents Act 1988:

The Secretary of State may by order amend Part 1 or this Part for the purpose of preventing or reducing the infringement of copyright by means of the internet, if it appears to the Secretary of State appropriate to do so having regard to technological developments that have occurred or are likely to occur.

Lower down, the bill does add that:

Before making any order under this section the Secretary of State must consult such persons who the Secretary of State thinks likely to be affected by the order, or who represent any of those persons, as the Secretary of State thinks fit.

Does that say he (usually) has to consult the public? I don't think so; until very recently it was widely held that the only people affected by copyright law were creators and rights holders - these days rarely the same people even though rights holders like, for public consumption, to pretend otherwise (come contract time, it's a whole different story). We would say that everyone now has a stake in copyright law, given the enormously expanded access to the means to create and distribute all sorts of media, but it isn't at all clear that the Secretary of State would agree or what means would be available to force him to do so. What we do know is that the copyright policies being pushed in this bill come directly from the rights holders.

Stephen Timms, talking to the Guardian, attempted to defend this provision this way:

The way that this clause is formed there would be a clear requirement for full public consultation [before any change] followed by a vote in favour by both houses of Parliament."

This is, put politely, disingenuous: this government has, especially lately - see also ID cards - a terrible record of flatly ignoring what public consultations are telling them, even when the testimony submitted in response to such consultations comes from internationally recognized experts.

Timms' comments are a very bad joke to anyone who's followed the consultations on this particular bill's provisions on file-sharing and copyright, given that everyone from Gowers to Dutch economists are finding that loosening copyright restrictions has society-wide benefits, while Finland has made 1Mb broadband access a legal right and even France's courts see Internet access as a fundamental human right (especially ironic given that France was the first place three strikes actually made it into law).

In creating the Digital Economy bill, not only did this government ignore consultation testimony from everyone but rights holders, it even changed its own consultation mid-stream, bringing back such pernicious provisions as three-strikes-and-you're-disconnected even after agreeing they were gone. This government is, in fact, a perfect advertisement for the principle that laws that are enacted should be reviewed with an eye toward what their effect will be should a government hostile to its citizenry come to power.

Here is some relevant outrage from an appropriately native British lawyer specializing in Net issues, Lilian Edwards:

So clearly every time things happen fast and the law might struggle to keep up with them, in future, well we should just junk ordinary democratic safeguards before anyone notices, and bow instead to the partisan interests who pay lobbyists the most to shout the loudest?

Tell me to "go home if you don't like it here" because I wasn't born in the UK if you want to, but she's a native. And it's the natives who feel betrayed that you've got to watch out for.

Wendy M. Grossman's Web site has an extensive archive of her books, articles, and music, and an archive of the earlier columns in this series. Readers are welcome to post here, follow on , or send email to netwars@skeptic.demon.co.uk.

November 13, 2009

Cookie cutters

Sometimes laws sneak up on you while you're looking the other way. One of the best examples was the American Telecommunications Act of 1996: we were so busy obsessing about the freedom of speech-suppressing Communications Decency Act amendment that we failed to pay attention to the implications of the bill itself, which allowed the regional Baby Bells to enter the long distance market and changed a number of other rules regarding competition.

We now have a shiny, new example: we have spent so much time and electrons over the nasty three-strikes-and-you're offline provisions that we, along with almost everyone else, utterly failed to notice that the package contains a cookie-killing provision last seen menacing online advertisers in 2001 (our very second net.wars).

The gist: Web sites cannot place cookies on users' computers unless said users have agreed to receive them unless the cookies are strictly necessary - as, for example, when you select something to buy and then head for the shopping cart to check out.

As the Out-Law blog points out this proposal - now to become law unless the whole package is thrown out - is absurd. We said it was in 2001 - and made the stupid assumption that because nothing more had been heard about it the idea had been nixed by an outbreak of sanity at the EU level.

Apparently not. Apparently MEPs and others at EU level spend no more time on the Web than they did eight years ago. Apparently none of them have any idea what such a proposal would mean. Well, I've turned off cookies in my browser, and I know: without cookies, browsing the Web is as non-functional as a psychic being tested by James Randi.

But it's worse than that. Imagine browsing with every site asking you to opt in every - pop-up - time - pop-up - it - pop-up - wants - pop-up - to - pop-up - send - pop-up - you - a - cookie - pop-up. Now imagine the same thing, only you're blind and using the screen reader JAWS.

This soon-to-be-law is not just absurd, it's evil.

Here are some of the likely consequences.

As already noted, it will make Web use nearly impossible for the blind and visually impaired.

It will, because such is the human response to barriers, direct ever more traffic toward those sites - aggregators, ecommerce, Web bulletin boards, and social networks - that, like Facebook, can write a single privacy policy for the entire service to which users consent when they join (and later at scattered intervals when the policy changes) that includes consent to accepting cookies.

According to Out-Law, the law will trap everyone who uses Google Analytics, visitor counters, and the like. I assume it will also kill AdSense at a stroke: how many small DIY Web site owners would have any idea how to implement an opt-in form? Both econsultancy.com and BigMouthMedia think affiliate networks generally will bear the brunt of this legislation. BigMouthMedia goes on to note a couple of efforts - HTTP.ETags and Flash cookies - intended to give affiliate networks more reliable tracking that may also fall afoul of the legislation. These, as those sources note, are difficult or impossible for users to delete.

It will presumably also disproportionately catch EU businesses compared to non-EU sites. Most users probably won't understand why particular sites are so annoying; they will simply shift to sites that aren't annoying. The net effect will be to divert Web browsing to sites outside the EU - surely the exact opposite of what MEPs would like to see happen.

And, I suppose, inevitably, someone will write plug-ins for the popular browsers that can be set to respond automatically to cookie opt-in requests and that include provisions for users to include or exclude specific sites. Whether that will offer sites a safe harbour remains to be seen.

The people it will hurt most, of course, are the sites - like newspapers and other publications - that depend on online advertising to stay afloat. It's hard to understand how the publishers missed it; but one presumes they, too, were distracted by the need to defend music and video from evil pirates.

The sad thing is that the goal behind this masterfully stupid piece of legislation is a reasonably noble one: to protect Internet users from monitoring and behavioural targeting to which they have not consented. But regulating cookies is precisely the wrong way to go about achieving this goal, not just because it disables Web browsing but because technology is continuing to evolve. The EU would be better to regulate by specifying allowable actions and consequences rather than specifying technology. Cookies are not in and of themselves inherently evil; it's how they're used.

Eight years ago, when the cookie proposals first surfaced, they, logically enough, formed part of a consumer privacy bill. That they're now part of the telecoms package suggests they've been banging around inside Parliament looking for something to attach themselves to ever since.

I probably exaggerate slightly, since Out-Law also notes that in fact the EU did pass a law regarding cookies that required sites to offer visitors a way to opt out. This law is little-known, largely ignored, and unenforced. At this point the Net's best hope looks to be that the new version is treated the same way.

Wendy M. Grossman's Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. Readers are welcome to post here, follow on Twitter or by email to netwars@skeptic.demon.co.uk).

October 23, 2009

The power of Twitter

It was the best of mobs, it was the worst of mobs.

The last couple of weeks have really seen the British side of Twitter flex its 140-character muscles. First, there was the next chapter of the British Chiropractic Association's ongoing legal action against science writer Simon Singh. Then there was the case of Jan Moir, who wrote a more than ordinarily Daily Mailish piece for the Daily Mail about the death of Boyzone's Stephen Gately. And finally, the shocking court injunction that briefly prevented the Guardian from reporting on a Parliamentary question for the first time in British history.

I am on record as supporting Singh, and I, too, cheered when, ten days ago, Singh was granted leave to appeal Justice Eady's ruling on the meaning of Singh's use of the word "bogus". Like everyone, I was agog when the BCA's press release called Singh "malicious". I can see the point in filing complaints with the Advertising Standards Authority over chiropractors' persistent claims, unsupported by the evidence, to be able to treat childhood illnesses like colic and ear infections.

What seemed to edge closer to a witch hunt was the gleeful take-up of George Monbiot's piece attacking the "hanging judge", Justice Eady. Disagree with Eady's ruling all you want, but it isn't hard to find libel lawyers who think his ruling was correct under the law. If you don't like his ruling, your correct target is the law. Attacking the judge won't help Singh.

The same is not true of Twitter's take-up of the available clues in the Guardian's original story about the gag to identify the Parliamentary Question concerned and unmask Carter-Ruck, the lawyers who served it and their client, Trafigura. Fueled by righteous and legitimate anger at the abrogation of a thousand years of democracy, Twitterers had the PQ found and published thousands of times in practically seconds. Yeah!

Of course, this phenomenon (as I'm so fond of saying) is not new. Every online social medium, going all the way back to early text-based conferencing systems like CIX, the WELL, and, of course, Usenet, when it was the Internet's town square (the function in fact that Twitter now occupies) has been able to mount this kind of challenge. Scientology versus the Net was probably the best and earliest example; for me it was the original net.war. The story was at heart pretty simple (and the skirmishes continue, in various translations into newer media, to this day). Scientology has a bunch of super-secrets that only the initiate, who have spent many hours in expensive Scientology training, are allowed to see. Scientology's attempts to keep those secrets off the Net resulted in their being published everywhere. The dust has never completely settled.

Three people can keep a secret if two of them are dead, said Mark Twain. That was before the Internet. Scientology was the first to learn - nearly 15 years ago - that the best way to ensure the maximum publicity for something is to try to suppress it. It should not have been any surprise to the BCA, Trafigura, or Trafigura's lawyers. Had the BCA ignored Singh's article, far fewer people would know now about science's dim view of chiropractic. Trafigura might have hoped that a written PQ would get lost in the vastness that is Hansard; but they probably wouldn't have succeeded in any case.

The Jan Moir case, and the demonstration outside Carter-Ruck's offices are, however rather different. These are simply not the right targets. As David Allen Green (Jack of Kent) explains, there's no point in blaming the lawyers; show your anger to the client (Trafigura) or to Parliament.

The enraged tweets and Facebook postings about Moir's article helped send a record number of over 25,000 complaints to the Press Complaints Commission, whose Web site melted down under the strain. Yes, the piece was badly reasoned and loathsome, but isn't that what the Daily Mail lives for? Tweets and links create hits and discussion. The paper can only benefit. In fact, it's reasonable to suppose that in the Trafigura and Moir cases both the Guardian and the Daily Mail manipulated the Net perfectly to get what they wanted.

But the stupid part about let's-get-Moir is that she does not *matter*. Leave aside emotional reactions, and what you're left with is someone's opinion, however distasteful.

This concerted force would be more usefully turned to opposing the truly dangerous. See for example, the AIDS denialism on parade by Fraser Nelson at The Spectator. The "come-get-us" tone e suggests that they saw attention New Humanist got for Caspar Melville's mistaken - and quickly corrected - endorsement of the film House of Numbers and said, "Let's get us some of that." There is no more scientific dispute about whether HIV causes AIDS than there is about climate change or evolutionary theory.

If we're going to behave like a mob, let's stick to targets that matter. Jan Moir's column isn't going to kill anybody. AIDS denialism will. So: we'll call Trafigura a win, chiropractic a half-win, and Moir a loser.

Wendy M. Grossman's Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. Readers are welcome to post here, follow on Twitter, or send email to netwars@skeptic.demon.co.uk.

October 9, 2009

Phantom tollbooths

This was supposed to be the week that the future of Google Books became clear or at least started to; instead, the court ordered everyone to go away and come up with a new settlement (registration required). The revised settlement is due by November 9; the judge will hear objections probably around the turn of the year.

Instead this turned into the Week of the Postcode, after the Royal Mail issued cease-and-desist letters to the postcode API service Ernest Marples (built by Richard Pope and Open Rights Group advisory council member Harry Metcalfe). Marples' sin: giving away postcode data without a license (PDF).

At heart, the Postcode spat and the Google Books suit are the same issue: information that used to be expensive can now be made available on the Internet for free, and people who make money from the data object.

We all expect books to be copyrighted; but postcodes? When I wrote about it, astonished, in 1993 for Personal Computer World, the spokesperson explained that as an invention of the Royal Mail of course they were the Royal Mail's property (they've now just turned 50). There are two licensed services, the Postcode Address File (automates filling in addresses) and PostZon, the geolocator database useful for Web mashups. The Royal Mail says it's currently reviewing its terms and licensing conditions for PostZon; based on the recent similar exercise for PAF (PDF) we'll guess that the biggest objections to giving it away will come from people who are already paying for it and want to lock out competitors.

There's just a faint hint that postcodes could become a separate business; the Royal Mail does not allow the postcode database and mail delivery to cross-subsidize (to mollify competitors who use the database). Still, Charles Arthur, in the Guardian, estimates that licensing the postcode database costs us more than it makes.

This is the other sense in which postcodes are like Google Books: it costs money to create and maintain the database. But where postcodes are an operational database for the Royal Mail, books may not be for Google Wired UK has shown what happens when Google loses economic interest in a database, in this case Google Groups (aka, the Usenet archive).

But in the analogy Google plays the parts of both the Royal Mail (investing in creating a database from which it hopes to profit) and the geeks seeking to liberate the data (locked-up, out-of-print books, now on the Web! Yeah!). The publishers are merely an intervening toll booth. This is one reason reactions to Google Books have been so mixed and so confusing: everyone's inner author says, "Google will make money. I want some," while their inner geek says, "Wow! That is so *cool*! I want that!".

The second reason everyone's so confused, of course, is that the settlement is 141 pages of dense legalese with 15 appendices, and nobody can stand to read it. (I'm reliably told that the entire basis for handling non-US authors' works is one single word: "If".) This situation is crying out for a wiki where intellectual property lawyers, when they have a moment, can annotate and explain. The American Library Association has bravely managed a two-page summary (PDF).

What's really at stake, as digital library expert Karen Coyle explained to me this week, is orphan works, which could have long ago been handled by legislation if everyone hadn't gotten all wrapped up in the Google Books settlement. Public domain works are public domain (and you will find many of those Google has scanned in quietly available at the Internet Archive, where someone has been diligently uploading them. Works whose authorship is known have authors and publishers to take charge. But orphan works...the settlement would give a Book Rights Registry two-thirds of the money Google pays out to distribute to authors of orphan works. This would be run by the publishers, who I'm sure would put as much effort into finding authors to pay as, as, as...the MPAA@@. It was on this basis that the Department of Justice objected to the settlement.

The current situation with postcodes shows us something very important: when the Royal Mail invented them, 50 years ago, no one had any idea what use they might have outside of more efficiently delivering the mail. In the intervening time, postcodes have enabled the Royal Mail to automate sorting and slim down its work force (while mysteriously always raising postage); but they have also become key data points on which to hang services that have nothing to do with mail but everything to do with location: job seeking, political protest, property search, and quick access to local maps.

Similarly: we do not know what the future might hold for a giant database of books. But the postcode situation reminds us what happens when one or two stakeholders are allowed to own something that has broader uses than they ever imagined. Meanwhile, if you'd like to demand a change in the postcode situation this petition is going like gangbusters.

Wendy M. Grossman's Web site has an extensive archive of her books, articles, and music, and an archive of the earlier columns in this series. Readers are welcome to post here, follow on Twitter, or send email to netwars@skeptic.demon.co.uk.

August 21, 2009

This means law

You probably aren't aware of this, but there's a consultation going on right now about what to do about illegal peer-to-peer file-sharing; send in comments by September 15. Tom Watson, the former minister for digital engagement, has made some sensible suggestions for how to respond in print and blog.

This topic has been covered pretty regularly in net.wars, but this is different and urgent: this means law.

Among the helpful background material provided with the consultation document are an impact assessment and a financial summary. The first of these explains that there were two policy options under consideration: 1) Do nothing. 2) (Preferred) legislate to reduce illegal downloading "by making it easier and cheaper for rightsholders to bring civil actions against suspected illegal file-sharers". Implementing that requires ISPs to cooperate by notifying their subscribers. There will be a code of practice (less harsh than this one, we trust) including options such as bandwidth capping and traffic shaping, which Ofcom will supervise, at least for now (there may yet be a digital rights agency).

The document is remarkably open about who it's meant to benefit - and it's not artists.

Government intervention is being proposed to address the rise in unlawful P2P file-sharing which can reduce the incentive for the creative industries to invest in the development, production and distribution of new content. Implementation of the proposed policy will allow right [sic] holders to better appropriate returns on their investment.

The included financial assessment, which in this case is the justification for the entire exercise (p 40), lays out the expected benefits: BERR expects rightsholders to pick up £1,700 million by "recovering displaced sales", at a cost to ISPs and mobile network operators of £250 to £500 million over ten years. Net benefit: £1.2 billion. Wha-hey!

My favorite justification for all this is the note that because that are an estimated 6.5 million file-sharers in the UK there are *too many* of us to take us all to court, rightsholders' preferred deterrence method up until now. Rightsholders have marketing experts working for them; shouldn't they be getting some message from these numbers?

There are some things that are legitimately classed as piracy and that definitely cost sales. Printing and selling counterfeit CDs and DVDs is one such. Another is posting unreleased material online without the artist's or rightsholder's permission; that is pre-empting their product launch, and whether you wind up having done them a favor or not, there's no question that it's simply wrong. The answer to the first of these is to shut down pirate pressing operations; the answer to the second is to get the industry to police its own personnel and raise the penalties for insider leaks. Neither can be solved by harassing file-sharers.

It's highly questionable whether file-sharing costs sales; the experience of most of us who have put our work online for free is that sales increase. However, there is no doubt in my mind that there are industries file-sharing hurts. Two good examples in film are the movie rental business and the pay TV broadcasters, especially the premium TV movie channels.

As against that, however, the consultation notes but dismisses the cost to consumers: it estimates that ISPs' costs, when passed on to consumers, will reduce the demand for broadband by 10,000 to 40,000 subscribers, representing lost revenue to ISPs of between £2 and £9 million a year (p50). The consultatation goes on to note that some consumers will cease consuming content altogether and that therefore the policy will exacerbate existing inequality since those on the lowest incomes will likely lose the most.

It is not possible to estimate such welfare loss with current data availability, but estimates for the US show that this welfare loss could be twice as large as the benefit derived from reducing the displacement effect to industry revenues.

Shouldn't this be incorporated into the financial analysis?

We must pause to admire the way the questions are phrased. Sir Bonar would be proud: ask if your proposals are implementing what you want to do in the right way. In other words, ask if three is the right number of warning letters to send infringers before taking stronger action (question 9), or whether it's a good idea to leave exactly how costs are to be shared between rightsholders and ISPs flexible rather than specifying (question 6). The question I'd ask, which has not figured in any of the consultations I've seen would be: is this the best way to help artists navigate the new business models of the digital age?

Like Watson, my answer would be no.

Worse, the figures do not take into account the cost to the public, analyzed last year in the Netherlands.

And the assumptions seem wrong. The consultation document claims that research shows that approximately 70 percent of infringers stop when they receive a warning letter, at least in the short term. But do they actually stop? Or do they move their file-sharing to different technologies? Does it just become invisible to their ISP?

So far, file-sharers have responded to threats by developing new technologies better at obfuscating users' activities. Napster...Gnutella...eDonkey...BitTorrent. Next: encrypted traffic that looks just like a VPN connection.

I remain convinced that if the industry really wants to deter file-sharing it should spend its time and effort on creating legal, reliable alternatives. Nothing less will save it. Oh, yeah, and it would be a really good idea for them to be nice to artists, too. Without artists, rightsholders are nothing.

Wendy M. Grossman's Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. Readers are welcome to post here, follow on , or send email to netwars@skeptic.demon.co.uk.

May 29, 2009

Three blind governments

I spent my formative adult years as a musician. And even so, if I were forced to choose to sacrifice one of my senses as a practical matter pick sight over hearing: as awful and isolating as it would be to be deaf it would be far, far worse to be blind.

Lack of access to information and therefore both employment and entertainment is the key reason. How can anyone participate in the "knowledge economy" if you can't read?

Years ago, when I was writing a piece about disabled access to the Net, the Royal National Institute for the Blind put me in touch with Peter Brasher, a consultant who was particularly articulate on the subject of disabled access to computing.

People tend to make the assumption - as I did - that the existence of Braille editions and talking books meant that blind and partially sighted people were catered for reasonably well. In fact, he said, only 8 percent of the blind population can read Braille; its use is generally confined to those who are blind from childhood (although see here for a counterexample). But by far and away the majority of vision loss comes later in life. It's entirely possible that the percentage of Braille readers is now considerably less; today's kids are more likely to be taught to rely on technology - text-to-speech readers, audio books, and so on. From 50 percent in the 1950s, the percentage of blind American children learning Braille has dropped to 10 percent.

There's a lot of concern about this which can be summed up by this question: if text-to-speech technology and audio books are so great, why aren't sighted kids told to use them instead of bothering to learn to read?

But the bigger issue Brasher raised was one of independence. Typically, he said, the availability of books in Braille depends on someone with an agenda, often a church. The result for an inquisitive reader is a constant sense of limits. Then computers arrived, and it became possible to read anything you wanted of your own choice. And then graphical interfaces arrived and threatened to take it all away again; I wrote here about what it's like to surf the Web using the leading text-to-speech reader, JAWS. It's deeply unpleasant, difficult, tiring, and time-consuming.

When we talk about people with limited ability to access books - blind, partially sighted; in other cases fully sighted but physically disabled - we are talking about an already deeply marginalized and underserved population. Some of the links above cite studies that show that unemployment among the Braille-reading blind population is 44 percent - and 77 percent among blind non-Braille readers. Others make the point that inability to access printed information interferes with every aspect of education and employment.

And this is the group that this week's meeting of the Standing Committee on Copyright and Related Rights at the World Intellectual Property Office has convened to consider. Should there be a blanket exception to allow the production of alternative formats of books for the visually impaired and disabled?

The proposal, introduced by Brazil, Paraguay, and Ecuador, seems simple enough, and the cause unarguable. The World Blind Union estimates that 95 percent of books never become available in alternative formats and when they do it's after some delay. As Brasher said nearly 15 years ago, such arrangements depend on the agendas ofcharitable organizations.

The culprit, as in so many net.wars, is copyright law. The WBU published arguments for copyright reform (DOC) in 2004. Amazon's Kindle is a perfect example of the problem: bowing to the demands of publishers, text-to-speech can be - and is being - turned off in the Kindle. The Kindle - any ebook reader with speech capabilities - ought to have been a huge step forward for disabled access to books.

And now, according to Twits present, at WIPO, the US, Canada, and the EU are arguing against the idea of this exemption. (They're not the only ones; elsewhere, the Authors Guild has argued that exemptions should be granted by special license and registration, something I'd certainly be unhappy about if I were blind.)

Governments, particularly democratic ones, are supposed to be about ensuring equal opportunities for all. They are supposed to be about ensuring fair play. What about the American Disabilities Act, the EU's charter of fundamental human rights, and Canada's human rights act? Can any of these countries seriously argue that the rights of publishers and copyright holders trump the needs of a seriously disadvantaged group of people that every single one of us is at risk of joining?

While it's clear that text-to-speech and audio books don't solve every problem, and while the US is correct to argue that copyright is only one of a number of problems confronting the blind, when the WBU argues that copyright poses a significant barrier to access shouldn't everyone listen? Or are publishers confused by the stereotypical image of the pirate with the patch over one eye?

If governments and rightsholders want us to listen to them about other aspects of copyright law, they need to be on the right side of this issue. Maybe they should listen to their own marketing departments about the way it looks when rich folks kick people who are already disadvantaged - and then charge for the privilege.

Wendy M. Grossman's Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. Readers are welcome to post here, follow on Twitter, or email netwars@skeptic.demon.co.uk (but please turn off HTML).

May 15, 2009

"Bogus"

There is a basic principle that ought to go like this: if someone is making a claim that a treatment has an impact on someone's health it should be possible to critique the treatment and the claim without being sued for libel. The efficacy of treatments that can cost people their lives - even if only by omission rather than commission - should be a case where the only thing that matters is the scientific evidence.

I refer, of course, to the terrible, terrible judgement in the case of British Chiropractic Association v. Simon Singh. In brief: the judge ruled that Singh's use of the word "bogus" in commentary that appeared in the Guardian (on its comments pages) and which he went on to explain in the following paragraph 1) was a statement of fact rather than opinion and 2) meant that the BCA's members engaged in deliberately deceiving their patients. The excellent legal blogger Jack of Kent (in real life, the London solicitor specialising in technology, communications, and media law David Allen Green) wrote up the day in court and also an assessment of the judgement and Singh's options for discussion.

None of it is good news for anyone who works in this area. Singh could settle; he could proceed to trial to prove something he didn't say and for which under the English system his lawyers may not be allowed to make a case for anyway; or he could appeal this ruling on meaning, with very little likelihood of success. Singh will announce his decision on Monday evening at a public support meeting (Facebook link).

A little about the judge, David Eady (b. 1943). Wikipedia has him called to the bar in 1966 and specializing in media law until 1997, when he was appointed a High Court judge. Eady has presided over a number of libel cases and also high-profile media privacy cases.

Speaking as a foreigner, this whole case has seemed to me bizarre. For one thing, there's the instinctive American reaction: English libel law reverses the burden of proof so that it rests on the defendant. Surely this is wrong. But more than that, I don't understand how it is possible to libel an organisation. The BCA isn't a person, even if its members supply personal services, and Singh named no specific members or officers. I note that it's sufficiently bizarre to British commenters that publications that normally would never reprint the text of a libel - like The Economist - are doing so in this case and analysing every word. Particularly, of course, the word "bogus", on which so much of the judgement depends. The fact that Singh explained what he meant by bogus in the paragraph after the one in dispute apparently did not matter in court.

We talk about the chilling effects of the Digital Millennium Copyright Act, but the chilling effects of English libel law are far older and much more deeply entrenched. Discussions about changing it are as perennial and unproductive as the annual discussions about how it would be a really good idea to add another week between the French Open and Wimbledon. And this should be of concern throughout the English-publishing world: in the age of the Internet English courts seem to recognise no geographical boundaries. The New York author Rachel Ehrenfeld was successfully sued in Britain over allegations made in her book on funding terrorism despite the fact that neither she, the person who sued, nor the publisher were based in the UK. The judge was...David Eady.

Ehrenfeld asked the New York courts to promise not to enforce the judgement against her. When they couldn't (because no suit had been filed in New York), the state passed a law barring courts from enforcing foreign libel judgements if the speech in question would not be libellous under US law. Other states and the federal government are following to stop "libel tourism".

None of that, however, will help Simon Singh or anyone else who wants to critically examine the claims of pseudoscientists. The Skeptic, which I founded and edited some years (look for our Best Of book, soon), routinely censors itself, as does every other publication in this country. There are certain individuals and organisations who are known to be extremely litigious, and they get discussed as little as possible. Libel law is supposed to encourage responsible reporting and provide redress to wronged individuals, but at this virulent a level libel law is actually preventing responsible reporting of contentious matters of science and the individuals who are wronged are the public who are at risk of being deprived of the knowledge they need to make informed decisions. David Allen Green, writing in New Scientist, provides an excellent summary of cases in point.

It will be understandable if Singh decides to settle. I've seen an estimate that doing so now could cost him £100,000 - and continuing will be vastly more expensive. Lawsuits are, I'm told, like having cancer: miserable, roller-coaster affairs that consume your waking life and that of everyone around you. I have no idea what decision he will or should make. But he has my sympathy and my support.

Wendy M. Grossman's Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. Readers are welcome to follow on Twitter, post here, or reply by email to netwars@skeptic.demon.co.uk (but please turn off HTML).

April 3, 2009

Copyright encounters of the third dimension

Somewhere around 2002, it occurred to me that the copyright wars we're seeing over digitised intellectual property - music, movies, books, photographs - might, in the not-unimaginable future be repeated, this time with physical goods. Even if you don't believe that molecular manufacturing will ever happen, 3D printing and rapid prototyping machines offer the possibility of being able to make a large number of identical copies of physical goods that until now were difficult to replicate without investing in and opening a large manufacturing facility.

Lots of people see this as a good thing. Although: Chris Phoenix, co-founder of the Center for Responsible Nanotechnology, likes to ask, "Will we be retired or unemployed?"

In any case, I spent some years writing a book proposal that never went anywhere, and then let the idea hang around uselessly, like a human in a world where robots have all the jobs.

Last week, at the University of Edinburgh's conference on governance of new technologies (which I am very unhappy to have missed), RAF engineer turned law student Simon Bradshaw presented a paper on the intellectual property consequences of "low-cost rapid prototyping". If only I'd been a legal scholar...

It turns out that as a legal question rapid prototyping has barely been examined. Bradshaw found nary a reference in a literature search. Probably most lawyers think this stuff is all still just science fiction. But, as Bradshaw does, make some modest assumptions, and you find that perhaps three to five years from now we could well be having discussions about whether Obama was within the intellectual property laws to give the Queen a printed-out, personalized iPod case designed to look like Elvis, whose likeness and name are trademarked in the US. Today's copyright wars are going to seem so *simple*.

Bradshaw makes some fairly reasonable assumptions about this timeframe. Until recently, you could pay anywhere from $20,000 to $1.5 million for a fabricator/3D printer/rapid prototyping machine. But prices and sizes are dropping and functionality is going up. Bradshaw puts today's situation on a par with the state of personal computers in the late 1970s, the days of the Commodore PET and the Apple II and home kids like the Sinclair MK14. Let's imagine, he says, the world of the second generation fabricator: the size of a color laser printer, cost $1,000 or less, fed with readily available plastic, better than 0.1mm resolution (and in color), 20cm cube maximum size, and programmable by enthusiasts.

As the UK Intellectual Property Office will gladly tell you, there are four kinds of IP law: copyright, patent, trademark, and design. Of these, design is by far the least known; it's used to protect what the US likes to call "trade dress", that is, the physical look and feel of a particular item. Apple, for example, which rarely misses a trick when it comes to design, applied for a trademark on the iPhone's design in the US, and most likely registered it under the UK's design right as well. Why not? Registration is cheap (around £200), and the iPhone design was genuinely innovative.

As Bradshaw analyzes it, all four of these types of IP law could apply to objects created using 3D printing, rapid prototyping, fabricating...whatever you want to call it. And those types of law will interact in bizarre and unexpected ways - and, of course, differently in different countries.

For example: in the UK, a registered design can be copied if it's done privately and for non-commercial use. So you could, in the privacy of your home, print out copies of a test-tube stand (in Bradshaw's example) whose design is registered. You could not do it in a school to avoid purchasing them.

Parts of the design right are drafted so as to prevent manufacturers from using the right to block third-parties from making spare parts. So using your RepRap to make a case for your iPod is legal as long as you don't copy any copyrighted material that might be floating around on the surface of the original. Make the case without Elvis.

But when is an object just an object and when is it a "work of artistic merit"? Because if what you just copied is a sculpture, you're in violation of copyright law. And here, Bradshaw says, copyright law is unhelpfully unclear. Some help has come from the recent ruling in Lucasfilm v Ainsworth, the case about the stormtrooper helmets copied from the first Star Wars movie. Is a 3D replica of a 2D image a derivative work?

Unsurprisingly, it looks like US law is less forgiving. In the helmet case, US courts ruled in favor of Lucasfilm; UK courts drew a distinction between objects that had been created for artistic purposes in their own right and those that hadn't.

And that's all without even getting into the thing that if everyone has a fabricator there are whole classes of items that might no longer be worth selling. In that world, what's going to be worth paying for is the designs that drive the fabricators. Think knitted Dr Who puppets, only in 3D.

It's all going to be so much fun, dontcha think?

Wendy M. Grossman's Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. Readers are welcome to post here, at net.wars home, at her personal blog, or by email to netwars@skeptic.demon.co.uk (but please turn off HTML).

February 6, 2009

Forty-five years

This week the EU's legal affairs committee, JURI, may vote - again - on term extension in sound recordings. As of today, copyright is still listed on the agenda.

Opposing term extension was a lot simpler at the national level in the UK; the path from proposal to legislation is well-known, well trodden, and well-watched by the national media. At the EU level, JURI is only one of four committees involved in proposing and amending term extension on behalf of the European Parliament - and then even after the Parliament votes it's the Commission who makes the final decision. The whole thing drags on for something close to forever, which pretty much guarantees that only the most obsessed stay in touch through the whole process. If you had designed a system to ensure apathy except among lobbyists who like good food, you'd have done exactly this.

There are many reasons to oppose term extension, most of which we've covered before. Unfortunately, these seem invisible to some politicians. As William Patry blogs, the harm done by term extension is diffuse and hard to quantify while easily calculable benefits accrue to a small but wealthy and vocal set of players.

What's noticeable is how many independent economic reviews agree with what NGOs like the Electronic Frontier Foundation and the Open Rights Group have said all along.

According to a joint report from several European intellectual property law centers (PDF), the Commission itself estimates that 45 extra years of copyright protection will hand the European music industry between €44 million and €843 million - uncertain by a factor of 20! The same report also notes that term extension will not net performers additional broadcast revenue; rather, the same pot will be spread among a larger pool of musicians, benefiting older musicians at the expense of young incomers. The report also notes that performers don't lose control over their music when the term of copyright ends; they lose it when they sign recording contracts (so true).

Other reports are even less favorable. In 2005, for example, the Dutch Institute for Information Law concluded that copyright in sound recordings has more in common with design rights and patents than with other areas of copyright, and it would be more consistent to reduce the term rather than extend it. More recently, an open letter from Bournemouth University's Centre for Intellectual Property Policy Management questioned exactly where those estimated revenues were going to come from, and pointed out the absurdity of the claim that extension would help performers.

And therein is the nub. Estimates are that the average session musician will benefit from term extension in the amount of €4 to €58 (there's that guess-the-number-within-a-factor-of-20 trick again). JURI's draft opinion puts the number of affected musicians at 7,000 per large EU member state, less in the rest. Call it 7,000 in all 27 and give each musician €20; that's €3.78 million, hardly enough for a banker's bonus. We could easily hand that out in cash, if handouts to aging performers are the purpose of the exercise.

Benefiting performers is a lobbyists' red herring that cynically plays on our affection for our favorite music and musicians; what term extension will do, as the Bournemouth letter points out, is benefit recording companies. Of that wackily wide range of estimated revenues in the last paragraph, 90 percent, or between €39 million and €758 million will go to record producers, even according to the EU's own impact assessment (PDF), based on a study carried out by PriceWaterhouseCooper.

If you want to help musicians, the first and most important thing you should do is improve the industry's standard contracts and employment practices. We protect workers in other industries from exploitation; why should we make an exception for musicians? No one is saying - not even Courtney Love - that musicians deserve charity. But we could reform UK bankruptcy law so that companies acquiring defunct labels are required to shoulder ongoing royalty payment obligations as well as the exploitable assets of the back catalogue. We could put limits on what kind of clauses a recording company is allowed to impose on first-time recording artists. We could set minimums for what is owed to session musicians. And we could require the return of rights to the performers in the event of a recording's going out of print. Any or all of those things would make far more difference to the average musician's lifetime income than an extra 45 years of copyright.

Current proposals seem to focus on this last idea as a "use it or lose it" clause that somehow makes the rest of term extension all right. Don Foster, the conservative MP who is shadow minister for the Department of Culture, Media, and Sport, for example, has argued for it repeatedly. But by itself it's not enough of a concession to balance the effect of term extension and the freezing of the public domain.

If you want to try to stop term extension, this is a key moment. Lobby your MEP and the members of the relevant committees. Remind them of the evidence. And remind them that it's not just the record companies and the world's musicians who have an interest in copyright; it's the rest of us, too.

Wendy M. Grossman's Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. Readers are welcome to post here, at net.wars home, at her personal blog, or by email to netwars@skeptic.demon.co.uk (but please turn off HTML).

January 30, 2009

Looking backward

Governments move slowly; technology moves fast. That's not a universal truth - witness Obama's first whirlwind week in office - but in the early days of the Net it was the kind of thing people said smugly when they wanted to claim that cyberspace was impervious to regulation. It worked well enough for, say, setting free strong cryptography over the objections of the State Department and ITAR.

This week had two perfect examples. First: Microsoft noted in its 10-Q that the EU may force it to do something about tying Internet Explorer to Windows - remove it, make it one of only several browsers consumers can choose from at setup, or randomly provide different browsers. Still fighting the browser wars? How 1995.

Second: the release of the interim Digital Britain report by the Department for Culture, Media, and Sport. Still proposing Digital Rights Management as a way of protecting rightsholders' interest in content? How 2005.

It probably says something about technology cycles that the DRM of 2005 is currently more quaint and dated than the browser wars of 1995-1998. The advent of cloud computing and Google's release of Chrome last year have reinvigorated the browser "market". After years of apparent stagnation it suddenly matters again that we should have choices and standards to keep the Internet from turning into a series of walled gardens (instead of a series of tubes).

DRM, of course, turns content into a series of walled gardens and causes a load of other problems we've all written about extensively. But the most alarming problem about its inclusion in the government's list of action items is that even the music industry that most wanted it is abandoning it. What year was this written in? Why is a report that isn't even finished proposing to adopt a technological approach that's already a market failure? What's next, a set of taxation rules designed for CompuServe?

The one bit of good, forwarding-thinking news - which came as a separate announcement from Intellectual Property Minister David Lammy, is that apparently the UK government is ready to abandon the "three strikes" idea for punishing file-sharers - it's too complicated (Yes, Minister rules!) to legislate. And sort of icky arresting teenagers in their bedrooms, even if the EU doesn't see anything wrong with that and the Irish have decided to go ahead with it.

The interim report bundles together issues concerning digital networks (broadband, wireless, infrastructure), digital television and radio, and digital content. It's the latter that's most contentious: the report proposes creating a Rights Agency intended to encourage good use (buying content) and discourage bad use (whatever infringes copyright law). The report seems to turn a blind eye to the many discussions of how copyright law should change. And then there's a bunch of stuff about whether Britain should have a second public service broadcaster to compete "for quality" with the BBC. How all these things cohere is muddy.

For a really scathing review of the interim report, see The Guardian , where Charles Arthur attacks not only the report's inclusion of DRM and a "rights agency" to collaborate on developing it, but its dirt path approach to broadband speed and its proposed approach to network neutrality (which it calls "net neutrality", should you want to search the report to find out what it says).

The interim report favors allowing the kind of thing Virgin has talked about: making deals with content providers in which they're paid for guaranteed service levels. That turns the problem of who will pay for high-speed fiber into a game of pass-the-parcel. Most likely, consumers will end up paying, whether that money goes to content providers or ISPs. If the BBC pays for the iPlayer, so do we, through the TV license. If ISPs pay, we pay in higher bandwidth charges. If we're going to pay for it anyway, why shouldn't we have the freedom of the Internet in return?

This is especially true because we do not know what's going to come next or how people will use it. When YouTube became the Next Big Thing, oh, say, three or four years ago, it was logical to assume that all subsequent Next Big Things were going to be bandwidth hogs. The next NBT turned out to be Twitter, which is pretty much your diametrical opposite. Now, everything is social media - but if there's one thing we know about the party on the Internet it's that it keeps on moving on.

There's plenty that's left out of this interim report. There's a discussion of spectrum licensing that doesn't encompass newer ideas about spectrum allocation. It talks about finding new business models for rightsholders without supporting obsolete ones and the "sea of unlawful activity in which they have to swim" and mentions ISPs - but leaves out consumers except as "customers" or illegal copiers. It nods at the notion that almost anyone can be a creator and find distribution, but still persists in talking of customers and rightsholders as if they were never the same people.

No one ever said predicting the future was easy, least of all Niels Bohr, but it does help if you start by noticing the present.

Wendy M. Grossman's Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. Readers are welcome to post here, at net.wars home, at her personal blog, or by email to netwars@skeptic.demon.co.uk (but please turn off HTML).

December 19, 2008

Backbone

There's a sense in which you haven't really arrived as a skeptic until someone's sued you. I've never had more than a threat, so as founder of The Skeptic, I'm almost a nobody. But by that standard Simon Singh, author with alternative medicine professor Edzard Ernst of the really excellent Trick or Treatment: The Undeniable Facts about Alternative Medicine, has arrived.

I think of Singh as one of the smarter, cooler generation of skeptics, who combine science backgrounds, good writing, and the ability to make their case in the mass media. Along with Ben Goldacre, Singh has proved that I was wrong when I thought, ten years ago, that getting skepticism into the national press on a regular basis was just too unlikely.

It's probably no coincidence that both cover complementary and alternative medicine, one of the biggest consumer issues of our time. We have a government that wants to save money on the health service. We have consumers who believe, after a decade or more of media insistence, that medicine is bad (BSE, childhood vaccinations, mercury fillings) and alternative treatments that defy science (homeopathy, faith healing) are good. We have overworked doctors who barely know their patients and whose understanding of the scientific process is limited. We have patients who expect miraculous cures like the ones they see on the increasingly absurd House. Doctors recommend acupuncture and Prince Charles, possessed of the finest living standards and medical treatment money can buy, promotes everything *else*. And we have medical treatments whose costs spiral every upwards, and constant reports of new medicines that fail their promise in one way or another.

But the trouble with writing for major media in this area is that you run across the litigious, and so has Singh: as Private Eye has apparently reported, he is being sued for libel by the British Chiropractic Association. The original article was published by the Guardian in April; it's been pulled from the site but the BCA's suit has made reposting it a cause celebre. (Have they learned *nothing* about the Net?) This annotated version details the evidence to back Singh's rather critical assessment of chiropractic. And there are many other New Zealand. And people complain about Big Pharma - the people alternative-medicine folks are supposed to be saving us from.

I'm not even sure how much sense it makes as a legal strategy. As the "gimpy" blog's comments point out, most of Singh's criticisms were based on evidence; a few were personal opinion. He mentioned no specific practitioners. Where exactly is the libel? (Non-UK readers may like to glance at the trouble with UK libel laws, recently criticized by the UN as operating against the public interest..

All science requires a certain openness to criticism. The whole basis of the scientific method is that independent researchers should be able to replicate each other's results. You accept a claim on that basis and only that basis - not because someone says it on their Web site and then sues anyone who calls it lacking in evidence. If the BCA has evidence that Singh is wrong, why not publish it? The answer to bad speech, as Mike Godwin, now working at Wikimedia, is so fond of saying, is more speech. Better speech. Or (for people less fond of talking) a dignified silence in the confidence that the evidence you have to offer is beyond argument. But suing people - especially individual authors rather than major media such as national newspapers - smacks of attempted intimidation. Though I couldn't possibly comment.

Ever since science became a big prestige, big money game we've seen angry fights and accusations - consider, for example, the ungracious and inelegant race to the Nobel prize on the part of some early HIV researchers. Scientists are humans, too, with all the ignoble motives that implies.

But many alternative remedies are not backed by scientific evidence, partly because often they are not studied by scientists in any great depth. The question of whether to allocate precious research money and resource to these treatments is controversial. Large pharmaceutical companies are unlikely to do it, for similar reasons to those that led them to research pills to reverse male impotence instead of new antibiotics. Scientists in research areas may prefer to study bigger problems. Medical organizations are cautious. The British Medical Association has long called for complementary therapies to be regulated to the same standards as orthodox medicine or denied NHS funding. As the General Chiropractic Council notes NHS funding is so far not widespread for chiropractic.

If chiropractors want to play with the big boys - the funded treatments, the important cures - they're going to have to take their lumps with the rest of them. And that means subluxing a little backbone and stumping up the evidence, not filing suit.

Wendy M. Grossman's Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. Readers are welcome to post here, at net.wars home, at her personal blog, or by email to netwars@skeptic.demon.co.uk (but please turn off HTML).

December 12, 2008

Watching the Internet

It is more than ten years since it was possible to express dissent about the rights and wrongs of controlling the material available on the Net without being identified as either protecting child abusers or being one. Even the most radical of civil liberties organisations flinch at the thought of raising a challenge to the Internet Watch Foundation. Last weekend's discovery that the IWF had added a page from Wikipedia to its filtering list was accordingly the best possible thing that could have happened. It is our first chance since 1995 to have a rational debate about whether the IWF is fulfilling successfully the purpose for which it was set up and the near nationwide coverage of BT's Cleanfeed, despite the problems Cambridge researcher Richard Clayton has highlighted (PDF).

The background: the early 1990s was full of media scare stories about the Internet. In 1996, the police circulated a list of 133 Usenet newsgroups they claimed hosted child pornography, and threatened seizures of equipment. The government threatened regulation. And in that very tense climate, Peter Dawe, the founder of Pipex, called a meeting to announce an initiative he had sketched out on the back of an envelope called SafetyNet, aimed at hindering the spread of child pornography over the Internet. He was willing to stump up £500,000 to get it off the ground.

Renamed the IWF, the system still operates largely like he envisioned it would: it operates a hotline to which the public can report the objectionable material they find. If the IWF believes the material is illegal under UK law and it's hosted in the UK, the ISP is advised to remove it and the police are notified. If it's hosted elsewhere, the IWF adds it to the list of addresses that it recommends for blocking. ISPs must pay to join the IWF to subscribe to the list, and the six biggest ISPs, who have 90 to 95 percent of the UK's consumer accounts, all are members. Cleanfeed is BT's implementation of the list. Of course, despite its availability via Google Groups, Usenet hardly matters any more, and ISPs are beginning to drop it quietly from their offerings as a cost with little return.

The IWF's statement when it eventually removed the block is rather entertaining: it says, essentially, "We were right, but we'll remove the block anyway." In other words, the IWF still believes the image is "potentially illegal" - which provides a helpful, previously unavailable, window into their thinking - but it recognises the foolishness of banning a page on the world's fourth biggest Web site, especially given that the same image can be purchased in large, British record shops in situ on the cover of the 32-year-old album for which it was commissioned.

We've also learned that the most thoughtful debate on these issues is actually available on Wikipedia itself, where the presence of the image had been discussed at length from a variety of angles.

At the free speech end of the spectrum, the IWF is an unconscionable form of censorship. It operates a secret blocklist, it does not notify non-UK sites that they are being blocked, and it operates an equally secret appeals process. Some of this is silly. If it's going to exist the blocklist has to be confidential: a list of Internet links is actions, not words and they can be emailed across the world in seconds, and the link targets downloaded in minutes. Plus, it might be committing a crime: under UK law, it is illegal to take, make, distribute, show, or possess indecent images of children; that includes accessing such images.

At the control end of the spectrum, the IWF is probably too limited. There have been calls for it to add hate speech and racial abuse to its mandate, calls that as far as we know it has so far largely resisted. Pornography involving children - or, in the IWF's preferred terminology, "child sexual abuse images" - is the one thing that most people can agree on.

When the furor dies down and people can consider the matter rationally, I think there's no chance that the IWF will be disbanded. The compromise is too convenient for politicians, ISPs, and law enforcement. But some things could usefully change. Here's my laundry list.

First, this is the first mistake that's come to light in the 12 years of the IWF's existence. The way it was caught should concern us: Wikipedia's popularity and technical incompatibilities between the way Wikipedia protects itself from spam edits and the way UK ISPs have implemented the block list. Other false positives may not be so lucky. The IWF has been audited twice in 12 years; this should be done more frequently and the results published.

The IWF board should be rebalanced to include at least one more free speech advocate and a representative of consumer interests. Currently, it is heavily overbalanced in the direction of law enforcement and child protection representatives.

There should be judicial review and/or oversight of the IWF. In other areas of censorship, it's judges who make the call.

The IWF's personnel should have an infusion of common sense.

Wendy M. Grossman's Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. Readers are welcome to post here, at net.wars home, at her personal blog, or by email to netwars@skeptic.demon.co.uk (but please turn off HTML).

December 5, 2008

Saving seeds

The 17 judges of the European Court of Human Rights ruled unanimously yesterday that the UK's DNA database, which contains more than 3 million DNA samples, violates Article 8 of the European Convention on Human Rights. The key factor: retaining, indefinitely, the DNA samples of people who have committed no crime.

It's not a complete win for objectors to the database, since the ruling doesn't say the database shouldn't exist, merely that DNA samples should be removed once their owners have been acquitted in court or the charges have been dropped. England, the court said, should copy Scotland, which operates such a policy.

The UK comes in for particular censure, in the form of the note that "any State claiming a pioneer role in the development of new technologies bears special responsibility for striking the right balance..." In other words, before you decide to be the first on your block to use a new technology and show the rest of the world how it's done, you should think about the consequences.

Because it's true: this is the kind of technology that makes surveillance and control-happy governments the envy of other governments. For example: lacking clues to lead them to a serial killer, the Los Angeles Police Department wants to copy Britain and use California's DNA database to search for genetic profiles similar enough to belong to a close relative .The French DNA database, FNAEG, was proposed in 1996, created in 1998 for sex offenders, implemented in 2001, and broadened to other criminal offenses after 9/11 and again in 2003: a perfect example of function creep. But the French DNA database is a fiftieth the size of the UK's, and Austria's, the next on the list, is even smaller.

There are some wonderful statistics about the UK database. DNA samples from more than 4 million people are included on it. Probably 850,000 of them are innocent of any crime. Some 40,000 are children between the ages of 10 and 17. The government (according to the Telegraph) has spent £182 million on it between April 1995 and March 2004. And there have been suggestions that it's too small. When privacy and human rights campaigners pointed out that people of color are disproportionately represented in the database, one of England's most experienced appeals court judges, Lord Justice Sedley, argued that every UK resident and visitor should be included on it. Yes, that's definitely the way to bring the tourists in: demand a DNA sample. Just look how they're flocking to the US to give fingerprints, and how many more flooded in when they upped the number to ten earlier this year. (And how little we're getting for it: in the first two years of the program, fingerprinting 44 million visitors netted 1,000 people with criminal or immigration violations.)

At last week's A Fine Balance conference on privacy-enhancing technologies, there was a lot of discussion of the key technique of data minimization. That is the principle that you should not collect or share more data than is actually needed to do the job. Someone checking whether you have the right to drive, for example, doesn't need to know who you are or where you live; someone checking you have the right to borrow books from the local library needs to know where you live and who you are but not your age or your health records; someone checking you're the right age to enter a bar doesn't need to care if your driver's license has expired.

This is an idea that's been around a long time - I think I heard my first presentation on it in about 1994 - but whose progress towards a usable product has been agonizingly slow. IBM's PRIME project, which Jan Camenisch presented, and Microsoft's purchase of Credentica (which wasn't shown at the conference) suggest that the mainstream technology products may finally be getting there. If only we can convince politicians that these principles are a necessary adjunct to storing all the data they're collecting.

What makes the DNA database more than just a high-tech fingerprint database is that over time the DNA stored in it will become increasingly revealing of intimate secrets. As Ray Kurzweil kept saying at the Singularity Summit, Moore's Law is hitting DNA sequencing right now; the cost is accordingly plummeting by factors of ten. When the database was set up, it was fair to characterize DNA as a high-tech version of fingerprints or iris scans. Five - or 15, or 25, we can't be sure - years from now, we will have learned far more about interpreting genetic sequences. The coded, unreadable messages we're storing now will be cleartext one day, and anyone allowed to consult the database will be privy to far more intimate information about our bodies, ourselves than we think we're giving them now.

Unfortunately, the people in charge of these things typically think it's not going to affect them. If the "little people" have no privacy, well, so what? It's only when the powers they've granted are turned on them that they begin to get it. If a conservative is a liberal who's been mugged, and a liberal is a conservative whose daughter has needed an abortion, and a civil liberties advocate is a politician who's been arrested...maybe we need to arrest more of them.

Wendy M. Grossman's Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. Readers are welcome to post here, at net.wars home, at her personal blog, or by email to netwars@skeptic.demon.co.uk (but please turn off HTML).

November 28, 2008

Mother love

It will be very easy for people to take away the wrong lessons from the story of Lori Drew, who this week was found guilty of several counts of computer fraud in a case of cyberbullying that drove 13-year-old Missouri native Megan Meier to suicide.

The gist: in 2006, 49-year-old Lori Drew, a neighbor of Meier's who believed that Meier had spread gossip about her own 13-year-old daughter, a former friend. With help from her daughter and her 18-year-old assistant, Drew created a MySpace page belonging to a fictitious 16-year-old boy named Josh Evans. For some weeks Evans sent Meier flirtatious messages, then abruptly dumped her with a stream of messages and bulletings, ending with the message, "The world would be a better place without you." Meier, who had for five years been taking prescription medication for attention deficit disorder and depression, who was overweight and lacked self-esteem, hanged herself.

The story is a horror movie for parents. This is a teen who was, her mother said in court, almost always supervised in her Internet use. In fact, Meier and Drew's daughter had, some months earlier, created a fake MySpace page to talk to boys online, an escapade that caused Meier's mother to close down her MySpace access for some months. On the day of Meier's suicide, her mother was on her way to the orthodontist with her younger daughter when Meier, distraught, reported the stream of unpleasant messages. Her mother told her to sign off. She didn't; when her mother came home there was a brief altercation; they found her 20 minutes later.

The basic elements of the story are not, of course, new. Identity deception is as old as online services; the best-known early case was that of Joan, a CompuServe forum regular who for more than two years in the early 1990s claimed to be a badly disabled former neuropsychologist whose condition made her reluctant to meet people, especially her many online friends. Joan was in fact a fictional character, the increasingly elaborate creation of a male New York psychiatrist named Alex.

Cyberbullying is, of course, also not new. You can go back to the war between alt.tasteless and rec.pets.cats in 1992, if you like, but organized playground behavior seems to flourish in every online medium. Gail Williams, the conference manager at the WELL, said about ten years ago that a lot of online behavior seems to be people working our their high school angst, and nothing has changed in the interim except that a lot of people online now actually still in high school. And unfortunately for them, the people they're working out their high school angst with are bigger, older, more experienced, and a lot savvier about where to stick in the virtual knife. People can be damned unpleasant sometimes.

But let's look at the morals people are finding. EfluxMedia:
The case of Megan Meier calls for boundaries when it comes to cyberbullying and the use of social networking sites in general, but also calls for reason. Social networking sites and the Internet in general have become more than just virtual realities, they are now part of our everyday lives, and they influence us in ways that we cannot ignore. What we must learn from this is that our actions may have unimaginable consequences on other people, even when it comes to the Internet, so think twice before you act.

Boundaries? Meier was far more rigorously supervised online than the average teen. Who's going to supervise the behavior of a 49-year-old woman to make sure she doesn't cross the line?

More to the point, the court's verdict found that Drew had broken federal laws concerning computer fraud. Is it hacking to set up a pseudonymous MySpace page and send fraudulent postings? The MySpace's 2006 terms and conditions required registration information to be truthful and banned harassment and sexual exploitation. Have MySpace's terms become federal law?

The answer is probably that there was no properly applicable law. We've seen that situation before, too - Robert Schifreen and Steve Gold were prosecuted under the laws against wire fraud. The eventual failure of the case on appeal proved the need for the Computer Misuse Act and comparable laws against hacking elsewhere in the world. Ironically, these laws are now showing their limits, too, as the Drew case proves. We can now, I suppose, expect to see a lot of proposals for laws banning cyberbullying under which people like Drew could be more correctly prosecuted.

But the horror movie is only partly about online; online, in this case MySpace, allowed the hoaxers to post "Josh Evans'" bare-chested photo. The same kind of hoax, with hardly less impact, could have been carried out by letter and poster. Wanda Holloway didn't need online to contract to muder her daughter's more successful cheerleading rival.

Ultimately, the lesson we should be learning is the same one we heard at this year's Computers, Freedom, and Privacy conference: just like rape and incest, you are more at risk for harassment and cyberbullying from people you know. Unfortunately, most such law seems to be written with the idea that it's strangers who are dangerous.


Wendy M. Grossman's Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. Readers are welcome to post here, at net.wars home, at her personal blog, or by email to netwars@skeptic.demon.co.uk (but please turn off HTML).

October 3, 2008

Deprave and corrupt

It's one of the curiosities of being a free speech advocate that you find yourself defending people for saying things you'd never say yourself.

I noticed this last week when a friend, after delivering an impassioned defense of the rights of bloggers to blog about the world around them - say, recounting the Nazi costumes people were wearing to the across-the-street neighbor's party last weekened or detailing the purchases your friend made in the drugstore - and then turned around and said she didn't know why she was defending it because she wouldn't actually put things like that in her blog. (Unless, I suppose, her neighbor was John McCain.)

Probably most bloggers have struggled at one point or another with the collision these tell-the-world-your-private-thoughts technologies create between freedom of speech and privacy. Usually, though, invading your own privacy is reasonably safe, even if that invasion takes the form of revealing your innermost fantasies. Yes, there's a lot of personal information in them thar hills, and the enterprising data miner could certainly find out a lot about me by going through my 17-year online history via Google searches and intelligent matching. But that's nothing to the situation Newcastle civil servant Darryn Walker finds himself in after allegedly posting a 12-page kidnap, torture, and murder fantasy about the pop group Girls Aloud.

As unwise postings go, this one sounds like a real winner. It was (reports say) on a porn site; it named a real pop group (making it likely to pop up in searches by the group's fans); and identified as the author was a real, findable person - a civil servant, no less. A member of the public reported the story to the Internet Watch Foundation, who reported it to the police, who arrested Walker under the Obscene Publications Act.

The IWF's mission in life is to get illegal content off the Net. To this end, it operates a public hotline to which anyone can report any material they think might be illegal. The IWF's staff sift through the reports - 31,776 in 2006, the last year their Web site shows statistics for - and determines whether the material is "potentially illegal". If it is, the IWF reports it to the police and also recommends to the many ISPs who subscribe to its service that the material be removed from their servers. The IWF so far has focused on clearly illegal material, largely pornographic images, both photographic and composited, of children. Since 2003, less than 1 percent of illegal images involving children is hosted in the UK.
As a cloistered folksinger I had never heard of the very successful group Girls Aloud; apparently they were created like synthetic gemstones in 2002 by the TV show Popstars: the Rivals. According to their Wikipedia entries, they're aged 22 to 26 - hardly children, no matter how unpleasant it is to be the heroines of such a violent fantasy.

So the case poses the question: is posting such a story illegal? That is, in the words of the Obscene Publications Act, is it likely to "deprave and corrupt"? And does it matter that the site to which it was posted is not based in the UK?

It is now several decades since any text work was prosecuted under the Obscene Publications Act, and much longer since any such prosecution succeeded. The last such court case, the 1976 prosecution against the publishers of Inside Linda Lovelace apparently left the Metropolitan Police believing they couldn't win . In 1977, a committee recommended excluding novels from the Act. Novels, not blog postings.

Succeeding in this case would therefore potentially extend the IWF's - and the Obscene Publications Unit's - remit by creating a new and extremely large class of illegal material. The IWF prefers to use the term "child abuse images" rather than "child pornography"; in the case of actual photographs of real incidents this is clearly correct. The argument for outlawing composited or wholly created images as well as photographs of actual children is that pedophiles can use them to "groom" their targets - that is, to encourage their participation in child abuse by convincing them that these are activities that other children have engaged in and showing them how. Outlawing text descriptions of real events could block child abuse victims from publishing their own personal stories; outlawing fiction, however disgusting seems a wholly ineffectual way of preventing child abuse. Bad things happen to good fictional characters all the time.

So, as a human being I have to say that I not only wouldn't write this piece, I don't even want to have to read it. But as a free speech advocate I also have to say that the money spent tracking down and prosecuting its writer would have been more effectively spent on...well, almost anything. The one thing the situation has done is widely publicize a story that otherwise hardly anyone knew existed. Suppressing material just isn't as easy as it used to be when all you had to do was tell the publisher to get it off the shelves.

Of course, for Walker none of this matters. The most likely outcome for him in today's environment is a ruined life.


Wendy M. Grossman's Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. Readers are welcome to post here, at net.wars home, at her personal blog, or by email to netwars@skeptic.demon.co.uk (but please turn off HTML).

September 26, 2008

Wimsey's whimsy

One of the things about living in a foreign country is this: every so often the actual England I live in collides unexpectedly with the fictional England I grew up with. Fictional England had small, friendly villages with murders in them. It had lowering, thick fogs and grim, fantastical crimes solvable by observation and thought. It had mathematical puzzles before breakfast in a chess game. The England I live in has Sir Arthur Conan Doyle's vehement support for spiritualism, traffic jams, overcrowding, and four million people who read The Sun.

This week, at the GikIII Workshop, in a break between Internet futures, I wandered out onto a quadrangle of grass so brilliantly and perfectly green that it could have been an animated background in a virtual world. Overlooking it were beautiful, stolid, very old buildings. It had a sign: Balliol College. I was standing on the quad where, "One never failed to find Wimsey of Balliol planted in the center of the quad and laying down the law with exquisite insolence to somebody." I know now that many real people came out of Balliol (three kings, three British prime ministers, Aldous Huxley, Robertson Davies, Richard Dawkins, and Graham Greene) and that those old buildings date to 1263. Impressive. But much more startling to be standing in a place I first read about at 12 in a Dorothy Sayers novel. It's as if I spent my teenaged years fighting alongside Angel avatars and then met David Boreanaz.

Organised jointly by Ian Brown at the Oxford Internet Institute and the University of Edinburgh's Script-ed folks, GikIII (prounounced "geeky") is a small, quirky gathering that studies serious issues by approaching them with a screw loose. For example: could we control intelligent agents with the legal structure the Ancient Romans used for slaves (Andrew Katz)? How sentient is a robot sex toy? Should it be legal to marry one? And if my sexbot rapes someone, are we talking lawsuit, deactivation, or prison sentence (Fernando Barrio)? Are RoadRunner cartoons all patent applications for devices thought up by Wile E. Coyote (Caroline Wilson)? Why is The Hound of the Baskervilles a metaphor for cloud computing (Miranda Mowbray)?

It's one of the characteristics of modern life that although questions like these sound as practically irrelevant as "how many angels, infinitely large, can fit on the head of a pin, infinitely small?", which may (or may not) have been debated here seven and a half centuries ago, they matter. Understanding the issues they raise matters in trying to prepare for the net.wars of the future.

In fact, Sherlock Holmes's pursuit of the beast is metaphorical; Mowbray was pointing out the miasma of legal issues for cloud computing. So far, two very different legal directions seem likely as models: the increasingly restrictive EULAs common to the software industry, and the service-level agreements common to network outsourcing. What happens if the cloud computing company you buy from doesn't pay its subcontractors and your data gets locked up in a legal battle between them? The terms and conditions in effect for Salesforce.com warn that the service has 30 days to hand back your data if you terminate, a long time in business. Mowbray suggests that the most likely outcome is EULAs for the masses and SLAs at greater expense for those willing to pay for them.

On social networks, of course, there are only EULAs, and the question is whether interoperability is a good thing or not. If the data people put on social networks ("shouldn't there be a separate disability category for stupid people?" someone asked) can be easily transferred from service to service, won't that make malicious gossip even more global and permanent? A lot of the issues Judith Rauhofer raised in discussing the impact of global gossip are not new to Facebook: we have a generation of 35-year-olds coping with the globally searchable history of their youthful indiscretions on Usenet. (And WELL users saw the newly appointed CEO of a large tech company delete every posting he made in his younger, more drug-addled 1980s.) The most likely solution to that particular problem is time. People arrested as protesters and marijuana smokers in the 1960s can be bank presidents now; in a few years the work force will be full of people with Facebook/MySpace/Bebo misdeeds and no one will care except as something laugh at drunkenly late out in the pub.

But what Lilian Edwards wants to know is this: if we have or can gradually create the technology to make "every ad a wanted ad" - well, why not? Should we stop it? Online marketing is at £2.5 billion a year according to Ofcom, and a quarter of the UK's children spend 22 hours a week playing computer games, where there is no regulation of industry ads and where Web 2.0 is funded entirely by advertising. When TV and the Internet roll together, when in-game is in-TV and your social network merges with megamedia, and MTV is fully immersive, every detail can be personalized product placement. If I grew up five years from now, my fictional Balliol might feature Angel driving across the quad in a Nissan Prairie past a billboard advertising airline tickets.

Wendy M. Grossman's Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. Readers are welcome to post here, at net.wars home, at her personal blog, or by email to netwars@skeptic.demon.co.uk (but please turn off HTML).

August 15, 2008

License to kill


Yesterday, a US federal appeals court reversed a lower court ruling that might have invalidated open-source licenses. The case, Jacobsen v. Katzer, began more than two years ago with a patent claim.

Open-source software developer Robert Jacobsen manages the collective effort that produced Java Model Railroad Interface, which allows enthusiasts to reprogram the controller chips in their trains. JMRI is distributed under the Artistic License, an older and less-well known one of the free licenses (it isn't one of the Free Software Foundation's approved licenses, though its successor, Artistic License 2.0, is). Matthew Katzer and Kamind, aka KAM Industries sells a functionally similar commercial product that, crucially, Jacobsen claims is based on downloaded portions of JMRI. The Artistic License requires attribution, copyright notices, references to the file listing copyright terms, identification of the source of the downloaded files, and a description of the changes made by the new distributor. None of these conditions were met, and accordingly Jacobsen moved for a preliminary injunction on the basis of copyright infringement. The District Court denied the motion on the grounds that the license is "intentionally broad", and argued that violating the conditions "does not create liability for copyright infringement where it would not otherwise exist". It is this decision that has been reversed.

This win for Jacobsen doesn't get him anything much yet: the case is simply remanded back to the California District Court for further consideration. But it gets the rest of the open-source movement quite a lot. The judgement affirms Richard Stallman's original insight that created the General Public License in the first place, that copyright could be used to set works free as well as to close them down.

The decision hinges on the question of whether the licensing terms are conditions or covenants, a distinctions that's clear as glass to a copyright lawyer and clear as mud to everyone else. According to the Electronic Frontier Foundation's helpful explanation (and they have lots of copyright lawyers to explain this sort of thing), it's the difference between contract law and copyright law. Violating conditions means you don't have a copyright license; violating covenants means you've broken the contact but you still have a license. In the US, it's also the difference between federal and state law. When you violate the license's conditions, therefore, as Lawrence Lessig explains , what you have is a copyright infringement.

It's hard to understand how the district court could have taken the view it did. It is very clear from both the licenses themselves and from the copious documentation of the thinking that went into their creation that their very purpose was to ensure that work created collectively and intended to be free for use, modification, and redistribution could not be turned into a closed commercial product that benefited only the company or individual that sells it. To be sure, it's not what the creators of copyright - intended as a way to give authors control over publishers - originally had in mind.

But once you grant the idea of a limited monopoly and say that creators should have the right to control how their work is used, it makes no sense to honor that right only if it's used restrictively. Either creators have the legal right to determine licensing conditions or they have not. (The practical right is of course a different story; economics and the size of publishing businesses give them sufficient clout to impose terms on creators that those creators wouldn't choose.). Seems to me that a creator could specify as a licensing condition that the work could only be published on the side of a cow, and any publisher fool enough to agree to that would be bound by it or be guilty of infringement.

But therein lies the dark side of copyright licensing conditions. The Jacobsen decision might also give commercial software publishers Ideas about the breadth of conditions they can attach to their end-user license agreements. As if these weren't already filled with screeds of impenetable legalese, much of which could be charitably described as unreasonable. EFF points this out and provides a prime example: the licensing terms imposed by World of Warcraft owner Blizzard Entertainment have been upheld in court.

Blizzard's terms ban automated playing software such as Glider, whose developer, Michael Donnelly, was the target of the suit. EFF isn't arguing that Blizzard doesn't have the right to ban bots from its servers; EFF just doesn't think accusing Glider users of copyright infringement for doing is a good legal precedent. Public Knowledge has a fuller explanation of the implications of this case, which it filed as an amicus brief. Briefly, PK argues that upholding these terms as copyright conditions could open the way for software publishers to block software that interoperates with theirs. (Interestingly, Blizzard's argument seems to rely on the notion that software copied into RAM is a copyright infringement, an approach I recall Europe rejecting a few years ago).

You'd think no company would want to sue its own customers. But keeping the traditional balance copyright law was created to achieve between providing incentives for artists and creators and public access to ideas continues to require more than relying on common sense.

Wendy M. Grossman's Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. Readers are welcome to post here, at net.wars home, at her personal blog, or by email to netwars@skeptic.demon.co.uk (but please turn off HTML).

May 2, 2008

Bet and sue

Most net.wars are not new. Today's debates about free speech and censorship, copyright and control, nationality and disappearing borders were all presaged by the same discussions in the 1980s even as the Internet protocols were being invented. The rare exception: online gambling. Certainly, there were debates about whether states should regulate gambling, but a quick Usenet search does not seem to throw up any discussions about the impact the Internet was going to have on this particular pastime. Just sex, drugs, and rock 'n' roll.

The story started in March, when the French Tennis Federation (FFT - Fédération Française de Tennis) filed suit in Belgium against Betfair, Bwin, and Ladbrokes to prevent them from accepting bets on matches played at the upcoming French Open tennis championships, which start on May 25. The FFT's arguments are rather peculiar: that online betting stains the French Open's reputation; that only the FFT has the right to exploit the French Open; that the online betting companies are parasites using the French Open to make money; and that online betting corrupts the sport. Bwin countersued for slander.

On Tuesday of this week, the Liège court ruled comprehensively against the FFT and awarded the betting companies costs.

The FFT will still, of course, control the things it can: fans will be banned from using laptops and mobile phones in the stands. The convergence of wireless telephony, smart phones, and online sites means that in the second or two between the end of a point and the electronic scoreboard updating, there's a tiny window in which people could bet on a sure thing. Why this slightly improbable scenario concerns the FFT isn't clear; that's a problem for the betting companies. What should concern the FFT is ensuring a lack of corruption within the sport. That means the players and their entourages.

The latter issue has been a touchy subject in the tennis world ever since last August, when Russian player Nikolay Davydenko, currently fourth in the world rankings, retired in the third and final set of a match in Poland against 87th ranked Marin Vassallo Arguello, citing a foot injury. Davydenko was accused of match-fixing; the investigation still drags on. In the resulting publicity, several other players admitted being approached to fix matches. As part of subsequent rule-tightening by the Association of Tennis Professionals, the governing body of men's professional tennis, three Italian players were suspended briefly late last year for betting on other players' matches.

Probably the most surprising thing is that tennis, along with soccer and horse racing, is actually among the most popular sports for betting. A minority sport like tennis? Yet according to USA Today, the 2007 Paris Masters event saw $750 million to $1.5 billion in bets. I can only assume that the inverted pyramid of matches every week involving individual players fits well with what bettors like to do.

Fixing matches seems even more unlikely. The best payouts come from correctly picking upsets, the bigger the better. But top players are highly unlikely to throw matches to order. Most of them play a relatively modest number of events (Davydenko is admittedly the exception) and need all the match wins and points from those events to sustain their rankings. Plus, they're just too damn rich.

In 2007, Roger Federer, the ultra-dominant number one player since the end of 2003, earned upwards of $10 million in prize money alone; Davydenko picked up over $2 million (and has already won another $1 million in 2008). All of the top 12 earned over $1 million. Add in endorsements, and even after you subtract agents' fees, tax, and travel costs for self and entourage, you're still looking at wealthy guys. They might tank matches at events where they're being paid appearance fees (which are legal on the men's tour at all but the top 14 events, but proving they've done so is exceptionally difficult. Fixing matches, which could cost them in lost endorsements on top of the tour's own sanctions, surely can't be worth it.

There are several ironies about the FFT's action. First of all (something most of the journalists covering this story don't mention, probably because they don't spend a lot of time watching tennis on TV), Bwin has been an important advertiser sponsoring tennis on Eurosport. It's absolutely typical of the counter-productive and intricately incestuous politics that characterize the tennis world that one part of the sport would sue someone who pays money into another part of the sport.

Second of all, as Betfair and Bwin pointed out, all three of these companies are highly regulated European licensed operations. Ruling them out of action would mean shift online betting to less well regulated offshore companies. They also pointed out the absurdity of the parasites claim: how could they accept bets on an event without using its name? Betfair in particular documented its careful agreements with tennis's many governing bodies.

Third of all, the only reason match-fixing is an issue in the tennis world right now is that Betfair spotted some unusual betting patterns during that Polish Davydenko match, cancelled all the bets, and went public with the news. Without that, Davydenko would have avoided the fight over his family's phone records. Come to think of it, making the issue public probably explains the FFT's behavior: it's revenge.


Wendy M. Grossman's Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. Readers are welcome to post here, at net.wars home, at her personal blog, or by email to netwars@skeptic.demon.co.uk (but please turn off HTML).

April 11, 2008

My IP address, my self

Some years back when I was writing about the data protection directive, Simon Davies, director of Privacy International, predicted a trade war between the US and Europe over privacy laws. It didn't happen, or at least it hasn't happened yet.

The key element to this prediction was the rule in the EU's data protection laws that prohibited sending data on for processing to countries whose legal regimes aren't as protective as those of the EU. Of course, since then we've seen the EU sell out on supplying airline passenger data to the US. Even so, this week the Article 29 Data Protection Working Party made recommendations about how search engines save and process personal data that could drive another wedge between the US and Europe.

The Article 29 group is one of those arcane EU phenomena that you probably don't know much about unless you're a privacy advocate or paid to find out. The short version: it's a sort of think tank of data protection commissioners from all over Europe. The UK's Information Commissioner, Richard Thomas, is a member, as are his equivalents in countries from France to Lithuania.

The Working Party (as it calls itself) advises and recommends policies based on the data protection principles enshrined in the EU Data Protection Directive. It cannot make law, but both its advice to the European Commission and the Commission's action (or lack thereof) are publicly reported. It's arguable that in a country like the UK, where the Information Commissioner operates with few legal teeth to bite with, the existence of such a group may help strengthen the Commissioner's hand.

(Few legal teeth, at least in respect of government activities: the Information Commissioner has issued an opinion about Phorm indicating that the service must be opt-in only. As Phorm and the ISPs involved are private companies, if they persisted with a service that contravened data protection law, the Information Commissioner could issue legal sanctions. But while the Information Commissioner can, for example, rule that for an ISP to retain users' traffic data for seven years is disproportionate, if the government passes a law saying the ISP must do so then within the UK's legal system the Information Commissioner can do nothing about it. Similarly, the Information Commissioner can say, as he has, that he is "concerned" about the extent of the information the government proposes to collect and keep on every British resident, but he can't actually stop the system from being built.)

The group's key recommendation: search engines should not keep personally identifiable search histories for longer than six months, and it specifically includes search engines whose headquarters are based outside the EU. The group does not say which search engines it studied, but it was reported to be studying Google as long ago as last May. The report doesn't look at requirements to keep traffic data under the Data Retention Directive, as it does not apply to search engines.

Google's shortening the life of its cookies and anonymizing its search history logs after 18 months turns out to have a significance I didn't appreciate when, at the time, I dismissed it as insultingly trivial (which it was): it showed the Article 29 working group that the company doesn't really need to keep all that data for so long. In

One of the key items the Article 29 group had to decide in writing its report on data protection issues related to search engines (PDF) is this: are IP addresses personal information? It sounds like one of those bits of medieval sophistry, like asking how many angels can dance on the head of a pin. In the dial-up days, it might not have mattered, at least in Britain, where local phone charges forced limited usage, so users were assigned a different IP address every time they logged in. But in the world of broadband, where even the supposedly dynamic IP addresses issued by cable suppliers may remain with a single subscriber for years on end. Being able to track your IP address's activities is increasingly like being able to track your library card, your credit card, and your mobile phone all at the same time. Fortunately, the average ISP doesn't have the time to be that interested in most of its users.

The fact is that any single piece of information that identifies your activities over a long period and can be mapped to your real-life identity has to be considered personal information or the data protection laws make no sense. The libertarian view, of course, would be that there are other search engines. You do not actually have to use Google, Gmail, or even YouTube. But if all search engines adopted Google's habits the choice would be more apparent than real. Time was when the US was the world's policeman. With respect to data, it seems that the EU has taken on this role. It will be interesting to see whether this decision has any impact on Google's business model and practices. If it does, that trade war could finally be upon us. If not, then Google was building up a vast data store just because we can.

Wendy M. Grossman's Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. Readers are welcome to post here, at net.wars home, at her personal blog, or by email to netwars@skeptic.demon.co.uk (but please turn off HTML).

March 21, 2008

Copywrongs

This is a shortened version of a talk I gave at Musicians, Fans, and Copyright at the LSE on Wednesday, March 19, 2008.

Most discussions about copyright with respect to music do not include musicians. The notable exception is the record companies' trophy musicians who appear at government hearings. Because these tend to be the most famous and well-rewarded musicians they can find, their primarily contribution to the dabate seems to be to try to make politicians think, "We love you, we can't bear that you should starve, the record company must be right." It's a long time since I made a living playing, so I can't pretend to represent them. But I can make a few observations. Folk musicians in particular stand at the nexus of all the copyright arguments: they are contemporary artists and songwriters, but they mine their material from the public domain.

Every musician, at every level of the business, has been ripped off (PDF), usually when they can least afford it. The result is that they tend to be deeply suspicious of any attempt to limit their rights. The music business has such a long history of signing the powerless - young, inexperienced musicians, the black blues musicians of the Mississippi Delta, and many others - to exploitive contracts that it's hard to understand why they're still allowed to get away with it. Surely it ought to be possible to limit what rights and terms the industry can dictate to the inexperienced and desperate with stars in their eyes?

Steve Gillette, author with Tom Campbell of the popular 1966 song "Darcy Farrow", says that when Ian & Sylvia wanted to record the song, they were told to hire someone to collect royalties on their behalf. That person did little to collect royalties for many years. Gillette and Campbell eventually won a court judgement with a standard six-month waiting period - during which time John Denver recorded the song and put it on his best-selling album, Rocky Mountain High, giving the publisher a motive to fight back. They were finally able to wrest back control of the song in about 1990.

In book publishing it is commonplace for the rights to revert to authors if and when the publisher decides to withdraw their work from sale. There is no comparable practice in the music business. And so, people I know on the folk scene whose work has gone out of commercial release find themselves in the situation where their fans want to buy their music but they can't sell it. As one musician said, "I didn't work all those years to have my music stuck in a vault."

Pete Coe, a traditional performer and songwriter, tells me that the common scenario is that a young musician signs a recording contract early on, and then the company goes out of business and the recordings are bought by others. The purchasing company buys the assets - the recordings - but not the burden, the obligation to pass on royalties to the original artists. Coe himself, along with many others, is in this situation; some of his early recordings have been through two such bankruptcies. The company that owns them now owns many other folk releases of the period and either refuses to re-release the recordings or refuses to provide sales figures or pay royalties, and is not a member of MCPS. Coe points out that this company would certainly refuse to cooperate with any effort to claim the reversion of rights.

In a similar case, Nic Jones, a fine and widely admired folk guitarist who played almost exclusively traditional music, was in a terrible car accident in about 1981 that left him unable to play. Over the following years his recordings were bought up but not rereleased, so that an artist now unable to work could not benefit from his back catalogue. It is only in the last few years, with the cost of making and distributing music falling, that he and his wife have managed to release old live recordings on their own label. Term extension would, if anything, hurt Jones's ability to regain control over and exploit his own work. (Note: I have not canvassed Jones's opinion.)

The artists in these cases, like any group of cats, have reacted in different ways. Gillette, who comments also that in general it's the smaller operators who are the biggest problem, says, that term extension "only benefits the corporate media, and in my experience only serves to lend energy to turning the public trust into company assets".

Coe, on the other hand, favors term extension. "We determined," he said by email in 2006, "that once we'd regained our rights, publishing and recording, that they were never again to pass out of our control."

Coe's reaction is understandable. But I think many problems could be solved by forcing the industry to treat musicians and artists more fairly. It's notable that folk artists, through necessity, pioneered what's becoming commonplace now: releasing their own albums to sell to audiences direct at their gigs and via mail, now Web, order.

What the musicians of the future want and need, in my opinion, is the same thing that the musicians of the present and past wanted: control. In my view, there is no expansion of copyright that will give it to them.


Wendy M. Grossman's Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. Readers are welcome to post here, at net.wars home, at her personal blog, or by email to netwars@skeptic.demon.co.uk (but please turn off HTML).

March 7, 2008

Techitics

This year, 2008, may go down in history as the year geeks got politics. At etech this week I caught a few disparaging references to hippies' efforts to change politics. Which, you know, seemed kind of unfair, for two reasons. First: the 1960s generation did change an awful lot of things, though not nearly as many as they hoped. Second: a lot of those hippies are geeks now.

But still. Give a geek something that's broken and he'll itch to fix it. And one thing leads to another. Which is why on Wednesday night Lawrence Lessig explained in an hour-long keynote that got a standing ovation how he plans to fix what's wrong with Congress.

No, he's not going to run. Some 4,500 people on Facebook were trying to push him into it, and he thought about it, but preliminary research showed that his chances of beating popular Silicon Valley favorite, Jackie Speier, were approximately zero.

"I wasn't afraid of losing," he said, noting ruefully that in ten years of copyfighting he's gotten good at it. Instead, the problem was that Silicon Valley insiders would have known that no one was going to beat Jackie Speier. But outsiders would have pointed, laughed, and said, "See? The idea of Congressional reform has no legs." And on to business as usual. So, he said, counterproductive to run.

Instead, he's launching Change Congress. "Obama has taught us that it's possible to imagine many people contributing to real change."

The point, he said, will be to provide a "signalling function". Like Creative Commongs, Change Congress will give candidates an easy way to show what level of reform they're willing to commit tto. The system will start with three options: 1) refusing money from lobbyists and political action committees (private funding groups); 2) ban earmarks (money allocated to special projects in politicians' home states); 3) commit to public financing for campaigns. Candidates can then display the badge generated from those choices on their campaign materials.

From there, said Lessig, layer something like Emily's List on top, to help people identify candidates they're willing to suppot with monthly donations, thereby subsidizing reform.

Money, he admitted, isn't the entire problem. But, like drinking for an alcoholic, it's the first problem you must solve to be able to tackle any of the others with any hope of success.

In a related but not entirely similar vein, the guys who brought us They Work For You nearly four years ago are back with UN democracy, an attempt to provide a signalling function to the United Nations> by making it easy to find out how your national representatives are voting in UN meetings. The driving force behind UNdemocracy.com is Liverpool's Julian Todd, who took the UN's URL obscurantism as a personal challenge. Since he doesn't fly, presenting the new service were Tom Loosemore, Stefan Mogdalinski, and Danny O'Brien, who pointed out that when you start looking at the decisions and debates you start to see strange patterns: what do the US and Israel have in common with Palau and Micronesia?

The US Congress and the British Parliament are all, they said, now well accustomed to being televised, and their behaviour has adapted to the cameras. At the UN, "They don't think they're being watched at all, so you see horse trading in a fairly raw form."

The meta-version they believe can be usefully and widely applied: 1) identify broken civic institution; 2) liberate data from said institution. There were three more ingredients, but they vanished the slide too quickly. But Mogdalinski noted that where in the past they have said "Ask forgiveness, not permission", alluding to the fact that most institutions if approached will behave as though they own the data. He's less inclined to apologise now. After all, isn't it *our* data that's being released in the public interest?

Data isn't everything. But the Net community has come a long way since the early days, when the prevailing attitude was that technological superiority would wash away politics-as-usual by simply making an end run around any laws governments tried to pass. Yes, technology can change the equation a whole lot. For example, once PGP escaped laws limiting the availability of strong encryption were pretty much doomed to fail (though not without a lot of back-and-forth before it became official). Similarly, in the copyright wars it's clear that copyrighted material will continue to leak out no matter how hard they try to protect it.

But those are pretty limited bits of politics. Technology can't make such an easy end run around laws that keep shrinking the public domain. Nor can it by itself solve policies that deny the reality of global climate change or that, in one of Lessig's examples, back government recommendations off from a daily caloric intake of 10 percent sugar to one of 25 percent. Or that, in another of his examples, kept then Vice-President Al Gore from succeeding with a seventh part to the 1996 Communications Act deregulating ADSL and cable because without anything to regulate what would Congressmen do without the funds those lobbyists were sending their way? Hence, the new approach.

"Technology," Lessig said, "doesn't solve any problems. But it is the only tool we have to leverage power to effect change."

Wendy M. Grossman's Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. Readers are welcome to post here, at net.wars home, at her | | Comments (0) | TrackBacks (0)

February 22, 2008

Strikeout

There is a certain kind of mentality that is actually proud of not understanding computers, as if there were something honorable about saying grandly, "Oh, I leave all that to my children."

Outside of computing, only television gets so many people boasting of their ignorance. Do we boast how few books we read? Do we trumpet our ignorance of other practical skills, like balancing a cheque book, cooking, or choosing wine? When someone suggests we get dressed in the morning do we say proudly, "I don't know how"?

There is so much insanity coming out of the British government on the Internet/computing front at the moment that the only possible conclusion is that the government is made up entirely of people who are engaged in a sort of reverse pissing contest with each other: I can compute less than you can, and see? here's a really dumb proposal to prove it.

How else can we explain yesterday's news that the government is determined to proceed with Contactpoint even though the report it commissioned and paid for from Deloitte warns that the risk of storing the personal details of every British child under 16 can only be managed, not eliminated? Lately, it seems that there's news of a major data breach every week. But the present government is like a batch of 20-year-olds who think that mortality can't happen to them.

Or today's news that the Department of Culture, Media, and Sport has launched its proposals for "Creative Britain", and among them is a very clear diktat to ISPs: deal with file-sharing voluntarily or we'll make you do it. By April 2009. This bit of extortion nestles in the middle of a bunch of other stuff about educating schoolchildren about the value of intellectual property. Dare we say: if there were one thing you could possibly do to ensure that kids sneer at IP, it would be to teach them about it in school.

The proposals are vague in the extreme about what kind of regulation the DCMS would accept as sufficient. Despite the leaks of last week, culture secretary Andy Burnham has told the Financial Times that the "three strikes" idea was never in the paper. As outlined by Open Rights Group executive director Becky Hogge in New Statesman, "three strikes" would mean that all Internet users would be tracked by IP address and warned by letter if they are caught uploading copyrighted content. After three letters, they would be disconnected. As Hogge says (disclosure: I am on the ORG advisory board), the punishment will fall equally on innocent bystanders who happen to share the same house. Worse, it turns ISPs into a squad of private police for a historically rapacious industry.

Charles Arthur, writing in yesterday's Guardian, presented the British Phonographic Institute's case about why the three strikes idea isn't necessarily completely awful: it's better than being sued. (These are our choices?) ISPs, of course, hate the idea: this is an industry with nanoscale margins. Who bears the liability if someone is disconnected and starts to complain? What if they sue?

We'll say it again: if the entertainment industries really want to stop file-sharing, they need to negotiate changed business models and create a legitimate market. Many people would be willing to pay a reasonable price to download TV shows and music if they could get in return reliable, fast, advertising-free, DRM-free downloads at or soon after the time of the initial release. The longer the present situation continues the more entrenched the habit of unauthorized file-sharing will become and the harder it will be to divert people to the legitimate market that eventually must be established.

But the key damning bit in Arthur's article (disclosure: he is my editor at the paper) is the BPI's admission that they cannot actually say that ending file-sharing would make sales grow. The best the BPI spokesman could come up with is, "It would send out the message that copyright is to be respected, that creative industries are to be respected and paid for."

Actually, what would really do that is a more balanced copyright law. Right now, the law is so far from what most people expect it to be - or rationally think it should be - that it is breeding contempt for itself. And it is about to get worse: term extension is back on the agenda. The 2006 Gowers Review recommended against it, but on February 14, Irish EU Commissioner Charlie McCreevy (previously: champion of software patents) has announced his intention to propose extending performers' copyright in sound recordings from the current 50-year term to 95 years. The plan seems to go something like this: whisk it past the Commission in the next two months. Then the French presidency starts and whee! new law! The UK can then say its hands are tied.

That change makes no difference to British ISPs, however, who are now under the gun to come up with some scheme to keep the government from clomping all over them. Or to the kids who are going to be tracked from cradle to alcopop by unique identity number. Maybe the first target of the government computing literacy programs should be...the government.


Wendy M. Grossman's Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. Readers are welcome to post here, at net.wars home, at her personal blog, or by email to netwars@skeptic.demon.co.uk (but please turn off HTML).

January 18, 2008

Harmony, where is thy sting?

On the Net, John Perry Barlow observed long ago, everything is local and everything is global, but nothing is national. It's one of those pat summations that sometimes is actually right. The EU, in the interests of competing successfully with the very large market that is the US, wants to harmonize the national laws that apply to content online.

They have a point. Today's market practices were created while the intangible products of human ingenuity still had to be fixed in a physical medium. It was logical for the publishers and distributors of said media to carve up the world into national territories. But today anyone trying to, say, put a song in an online store, or create a legal TV download service has to deal with a thicket of national collection societies and licensing authorities.

Where there's a problem there's a consultation document, and so there is in this case: the EU is giving us until February 29 (leap year!) to tell them what we think (PDF).

The biggest flaw in the consultation document is that the authors (who needed a good copy editor) seem to have bought wholesale the 2005 thinking of rightsholders (whom they call "right holders"). Fully a third of the consultation is on digital rights management: should it be interoperable, should there be a dispute resolution process, should SMEs have non-discriminatory access to these systems, should EULAs be easier to read?

Well, sure. But the consultation seems to assume that DRM is a) desirable and b) an endemic practice. We have long argued that it's not desirable; DRM is profoundly anti-consumer. Meanwhile, the industry is clearly fulfilling Naxos founder Klaus Heymann's April 2007 prophecy that DRM would be gone from online music within two years. DRM is far less of an issue now than it was in 2006, when the original consultation was launched. In fact, though, these questions seem to have been written less to aid consumers than to limit the monopoly power of iTunes.

That said, DRM will continue to be embedded in some hardware devices, most especially in the form of HDCP, a form of copy protection being built, invisibly to consumers until it gets in their way, into TV sets and other home video equipment. Unfortunately, because the consultation is focused on "Creative Content Online", such broader uses of DRM aren't included.

However, because of this and because some live streaming services similarly use DRM to prevent consumers from keeping copies of their broadcasts (and probably more will in future as Internet broadcasting becomes more widespread), public interest limitations on how DRM can be used seem like a wise idea. The problem with both DRM and EULAs is that the user has no ability to negotiate terms. The consultation leaves out an important consumer consideration: what should happen to content a consumer pays for and downloads that's protected with DRM if the service that sold it closes down? So far, subscribers lose it all; this is clea

The questions regarding multi-territory licensing are far more complicated, and I suspect answers to those depend largely on whether you're someone trying to clear rights for reuse, someone trying to protect your control over your latest blockbuster's markets, or someone trying to make a living as a creative person. The first of those clearly wants to buy one license rather than dozens. The second wants to sell dozens of licenses rather than one (unless it's for a really BIG sum of money). The third, who is probably part of the "Long Tail" mentioned in the question, may be very suspicious of any regime that turns everything he created before 2005 into "back catalogue works" that are subject to a single multi-territory license. Science fiction authors, for example, have long made significant parts of their income by selling their out-of-print back titles for reprint. An old shot in a photographer's long tail may be of no value for 30 years – until suddenly the subject emerges as a Presidential candidate. Any regime that is adopted must be flexible enough to recognize that copyrighted works have values that fluctuate unpredictably over time.

The final set of question has to do with the law and piracy. Should we all follow France's lead and require ISPs to throw users offline if they're caught file-sharing more than three times? We have said all along that the best antidote to unauthorized copying is to make it easy for people to engage in authorized copying. If you knew, for example, that you could reliably watch the latest episode of The Big Bang Theory (if there ever is one) 24 hours after the US broadcast, would you bother chasing around torrent sites looking for a download that might or might not be complete? Technically, it's nonsense to think that ISPs can reliably distinguish an unauthorized download of copyrighted material from an authorized one; filtering cannot be the answer, no matter how much AT&T wants to kill itself trying. We would also remind the EU of the famed comment of another Old Netizen, John Gilmore: "The Internet perceives censorship as damage, and routes around it."

But of course no consultation can address the real problem, which isn't how to protect copyright online: it's how to encourage creators.

Wendy M. Grossman’s Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. Readers are welcome to post here, at net.wars home, at her personal blog, or by email to netwars@skeptic.demon.co.uk (but please turn off HTML).

November 9, 2007

Watching you watching me

A few months ago, a neighbour phoned me and asked if I'd be willing to position a camera on my windowsill. I live at the end of a small dead-end street (or cul-de-sac), that ends in a wall about shoulder height. The railway runs along the far side of the wall, and parallel to it and further away is a long street with a row of houses facing the railway. The owners of those houses get upset because graffiti keeps appearing alongside the railway where they can see it and covers flat surfaces such as the side wall of my house. The theory is that kids jump over the wall at the end of my street, just below my office window, either to access the railway and spray paint or to escape after having done so. Therefore, the camera: point it at the wall and watch to see what happens.

The often-quoted number of times the average Londoner is caught on camera per day is scary: 200. (And that was a few years ago; it's probably gone up.) My street is actually one of those few that doesn't have cameras on it. I don't really care about the graffiti; I do, however, prefer to be on good terms with neighbours, even if they're all the way across the tracks. I also do see that it makes sense at least to try to establish whether the wall downstairs is being used as a hurdle in the getaway process. What is the right, privacy-conscious response to make?

I was reminded of this a few days ago when I was handed a copy of Privacy in Camera Networks: A Technical Perspective, a paper published at the end of July. (We at net.wars are nothing if not up-to-date.)

Given the amount of money being spent on CCTV systems, it's absurd how little research there is covering their efficacy, their social impact, or the privacy issues they raise. In this paper, the quartet of authors – Marci Lenore Meingast (UC Berkeley), Sameer Pai (Cornell), Stephen Wicker (Cornell), and Shankar Sastry (UC Berkeley) – are primarily concerned with privacy. They ask a question every democratic government deploying these things should have asked in the first place: how can the camera networks be designed to preserve privacy? For the purposes of preventing crime or terrorism, you don't need to know the identity of the person in the picture. All you want to know is whether that person is pulling out a gun or planting a bomb. For solving crimes after the fact, of course, you want to be able to identify people – but most people would vastly prefer that crimes were prevented, not solved.

The paper cites model legislation (PDF) drawn up by the Constitution Project. Reading it is depressing: so many of the principles in it are such logical, even obvious, derivatives of the principles that democratic governments are supposed to espouse. And yet I can't remember any public discussion of the idea that, for example, all CCTV systems should be accompanied by identification of and contact information for the owner. "These premises are protected by CCTV" signs are everywhere; but they are all anonymous.

Even more depressing is the suggestion that the proposals for all public video surveillance systems should specify what legitimate law enforcement purpose they are intended to achieve and provide a privacy impact assessment. I can't ever remember seeing any of those either. In my own local area, installing CCTV is something politicians boast about when they're seeking (re)election. Look! More cameras! The assumption is that more cameras equals more safety, but evidence to support this presumption is never provided and no one, neither opposing politicians nor local journalists, ever mounts a challenge. I guess we're supposed to think that they care about us because they're spending the money.
The main intention of Meingast, Pai, et al, however, is to look at the technical ways such networks can be built to preserve privacy. They suggest, for example, collecting public input via the Internet (using codes to identify the respondents on whom the cameras will have the greatest impact). They propose an auditing system whereby these systems and their usage is reviewed. As the video streams become digital, they suggest using layers of abstraction of the resulting data to limit what can be identified in a given image. "Information not pertinent to the task in hand," they write hopefully, "can be abstracted out leaving only the necessary information in the image." They go on into more detail about this, along with a lengthy discussion of facial recognition.

The most depressing thing of all: none of this will ever happen, and for two reasons. First, no government seems to have the slightest qualm of conscience about installing surveillance systems. Second, the mass populace don't seem to care enough to demand these sorts of protections. If these protections are to be put in place at all, it must be done by technologists. They must design these systems so that it's easier to use them in privacy-protecting ways than to use them in privacy-invasive ways. What are the odds?

As for the camera on my windowsill, I told my neighbour after some thought that they could have it there for a maximum of a couple of weeks to establish whether the end of my street was actually being used as an escape route. She said something about getting back to me when something or other happened. Never heard any more about it. As far as I am aware, my street is still unsurveilled.

Wendy M. Grossman’s Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. Readers are welcome to post here, at net.wars home, at her personal blog, or by email to netwars@skeptic.demon.co.uk (but please turn off HTML).

August 24, 2007

Game gods

Virtual worlds have been with us for a long time. Depending who you listen to, they began in 1979, or 1982, or it may have been the shadows on the walls of Plato's cave. We'll go with the University of Essex MUD, on the grounds that its co-writer Richard Bartle can trace its direct influence on today's worlds.

At State of Play this week, it was clear that just as the issues surrounding the Internet in general have changed very little since about 1988, neither have the issues surrounding virtual worlds.

True, the stakes are higher now and, as Professor Yee Fen Lim noted, when real money starts to be involved people become protective.

Level 70 warrior accounts on World of Warcraft go for as little as $10 (though your level number cannot disguise your complete newbieness), but the unique magic sword you won in a quest may go for much more. The best-known pending case is Bragg versus Second Life over virtual property the world's owners confiscated when they realized that Bragg was taking advantage of a loophole in their system to buy "land" at exceptionally cheap prices. Lim had an interesting take on the Bragg case: as a legal concept, she argued, property is right of control, even though Linden Labs itself defines its virtual property as rental of a processor. As computer science that's fine, but it's not law. Otherwise, she said, "Property is mere illusion."

Ultimately, the issues all come down to this: who owns the user experience? In subscription gaming worlds, the owners tend to keep very tight control of everything – they claim ownership in all intellectual property in the world, limit users' ability to create their own content, and block the sale of cheats as much as possible. In a free-form world like Second Life which may host games but is itself a platform rather than a game, users are much freer to do what they want but the EULAs or Terms of Service may be just as unfair.

Ultimately, no matter what the agreement says, today's privately owned virtual worlds all function under the same reality: the game gods can pull the plug at any time. They own and control the servers. Possession is nine-tenths of the law, and all that. Until someone implements open source world software on a P2P platform, this will always be the way. Linden Labs says, for what it's worth, that its long-term intention is to open-source its platform so that anyone may set up a world. This, too, has been done before, with The Palace.

One consequence of this is that there is no such thing as virtual privacy, a topic that everyone is aware of but no one's talking about. The piecemeal nature of the Net means that your friend's IRC channel doesn't know anything about your Web use, and Amazon.com doesn't track what you do on eBay. But virtual worlds log everything. If you buy a new shirt at a shop and then fly to a distant island to have sex with it, all that is logged. (Just try to ensure the shirt doesn't look like a child's shirt and you don't get into litigation over who owns the island…)

There are, as scholars say, legitimate reasons. Logging everything that happens is important in helping game developers pinpoint the source of crashes and eliminate bugs. Logs help settle disputes over who did what to whose magic sword. And in a court case, they may be important evidence (although how you can ensure that the logs haven't been adjusted to suit the virtual world provider, who is usually one of the parties to the litigation, I don't know).

As long as you think of virtual worlds as games, maybe this isn't that big a problem. After all, no one is forced to spend half their waking hours killing enough monsters in World of Warcraft to join a guild for a six-hour quest.

But something like Second Life aspires to be a lot more than that. The world is adding voice communication, which will be interesting: if you have to use your real voice, the relative anonymity conferred by the synthetic world are gone. Quite apart from bandwidth demands (lag is the bane of every SLer's existence), exploring what virtual life is like in the opposite gender isn't going to work. They're going to need voice synthesizers.

Much of the law in this area is coming out of Asia, where massively multi-player online games took off so early with such ferocity that, according to Judge Unggi Yoon, in a recent case a member of a losing team in one such game ran to the café where the winning team was playing and physically battered one of its members. Yoon, who explained some of the new laws, is an experienced online gamer, all the way back to playing Ultima Online in middle school. In his country, a law has recently come into force taxing virtual world transactions (it works like a VAT threshold – under $100 a month you don't owe anything). For Westerners, who are used to the idea that we make laws and export them rather than the other way around, this is quite a reality shift.

Wendy M. Grossman’s Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. Readers are welcome to post here, at net.wars home, at her personal blog, or by email to netwars@skeptic.demon.co.uk (but please turn off HTML).

August 10, 2007

Wall of sheep

Last week at Defcon my IM ID and just enough of the password to show they knew what it was appeared on the Wall of Sheep. This screen projection of the user IDs, partial passwords, and activities captured by the installed sniffer inevitably runs throughout the conference.

It's not that I forgot the sniffer was there, or that there is a risk in logging onto an IM client unencrypted over a Wi-Fi hot spot (at a hacker conference!) but that I had forgotten that it was set to log in automatically whenever it could. Easily done.

It's strange to remember now that once upon a time this crowd – or at least, type of crowd – was considered the last word in electronic evil. In 1995 the capture of Kevin Mitnick made headlines everywhere because he was supposed to be the baddest hacker ever. Yet other than gaining online access and free phone calls, Mitnick is not known to have ever profited from his crimes – he didn't sell copied source code to its owners' competitors, and he didn't rob bank accounts. We would be grateful – really grateful – if Mitnick were the worst thing we had to deal with online now.

Last night, the House of Lords Science and Technology Committee released its report on Personal Internet Security. It makes grim reading even for someone who's just been to Defcon and Black Hat. The various figures the report quotes, assembled after what seems to have been an excellent information-gathering process (that means, they name-check a lot of people I know and would have picked for them to talk to) are pretty depressing. Phishing has cost US banks around $2 billion, and although the UK lags well behind - £33.5 million in bank fraud in 2006 – here, too, it's on the rise. Team Cymru found (PDF) that on IRC channels dedicated to the underground you could buy credit card account information for between $1 (basic information on a US account) to $50 (full information for a UK account); $1,599,335.80 worth of accounts was for sale on a single IRC channel in one day. Those are among the few things that can be accurately measured: the police don't keep figures breaking out crimes committed electronically; there are no good figures on the scale of identity theft (interesting, since this is one of the things the government has claimed the ID card will guard against); and no one's really sure how many personal computers are infected with some form of botnet software – and available for control at four cents each.

The House of Lords recommendations could be summed up as "the government needs to do more". Most of them are unexceptional: fund more research into IT security, keep better statistics. Some measures will be welcomed by a lot of us: make banks responsible for losses resulting from electronic fraud (instead of allowing them to shift the liability onto consumers and merchants); criminalize the sale or purchase of botnet "services" and require notification of data breaches. (Now I know someone is going to want to say, "If you outlaw botnets, only outlaws will have botnets", but honestly, what legitimate uses are there for botnets? The trick is in defining them to include zombie PCs generating spam and exclude PCs intentionally joined to grids folding proteins.)

Streamlined Web-based reporting for "e-crime" could only be a good thing. Since the National High-Tech Crime Unit was folded into the Serious Organised Crime Agency there is no easy way for a member of the public to report online crime. Bringing in a central police e-crime unit would also help. The various kite mark schemes – for secure Internet services and so on – seem harmless but irrelevant.

The more contentious recommendations revolve around the idea that we the people need to be protected, and that it's no longer realistic to lay the burden of Internet security on individual computer users. I've said for years that ISPs should do more to stop spam (or "bad traffic") from exiting their systems; this report agrees with that idea. There will likely be a lot of industry ink spilled over the idea of making hardware and software vendors liable if "negligence can be demonstrated". What does "vendor" mean in the context of the Internet, where people decide to download software on a whim? What does it mean for open source? If I buy a copy of Red Hat Linux with a year's software updates, that company's position as a vendor is clear enough. But if I download Ubuntu and install it myself?

Finally, you have to twitch a bit when you read, "This may well require reduced adherence to the 'end-to-end' principle." That is the principle that holds that the network should carry only traffic, and that services and applications sit at the end points. The Internet's many experiments and innovations are due to that principle.
The report's basic claim is this: criminals are increasingly rampant and increasingly rapacious on the Internet. If this continues, people will catastrophically lose confidence in the Internet. So we must improve security by making the Internet safer. Couldn't we just make it safer by letting people stop using it? That's what people tell you to do when you're going to Defcon.

Wendy M. Grossman’s Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. Readers are welcome to post here, at net.wars home, at her personal blog, or by email to netwars@skeptic.demon.co.uk (but please turn off HTML).

June 15, 2007

Six degrees of defamation

We used to speculate about the future of free speech on the Internet if every country got to impose its own set of cultural quirks and censorship dreams on The lowest common denominator would win – probably Singapore.

We forgot Canada. Michael Geist, the Canada Research Chair of Internet and E-Commerce Law at the University of Ottawa, is being sued for defamation by Wayne Crookes, a Vancouver businessman (it says here). You might think that Geist, who doubles as a columnist for the Toronto Star (so enlightened, a newspaper with a technology law column!), had slipped up and said something unfortunate in one of his public pronouncements. But no. Geist is part of an apparently unlimited number of targets that have linked to other sites that have linked to sites that allegedly contained defamatory postings.

In Geist's words on his blog at the end of May, "I'm reportedly being sued for maintaining a blogroll that links to a site that links to a site that contains some allegedly defamatory third party comments." (Geist has since been served.)
Crookes is also suing Yahoo!, MySpace, and Wikipedia. (If you followed the link to the Wikipedia stub identifying Wayne Crookes, now you know why it's so short. Wikipedia's own logs, searchable via Google, show that it's replacing the previous entry.) Plus P2Pnet, OpenPolitics.ca, DomainsByProxy, and Google. In fact, it's arguable that if Crookes isn't suing you your Net presence is so insignificant that you should put your head in a bucket.

One of the things about a very young medium – as the Net still is – is that the legal precedents about how it operates may be set by otherwise obscure individuals. In Britain, one of the key cases determining the liability of ISPs for material they distribute was 1999's Laurence Godfrey vs Demon Internet. Godfrey was, or is, an otherwise unremarkable British physics lecturer working in Canada until he discovered Usenet; his claim to fame (see for example the Net.Legends FAQ) is a series of libel suits he launched to protect his reputation after a public dispute whose details probably few remember or understand. In 2000 Demon settled the case, paying Godfrey £15,000 and legal costs. And thus were today's notice and takedown rules forged.

The truly noticeable thing about Godfrey's case against Demon was that Demon was not Godfrey's ISP, nor was it the ISP used by the poster whose 1997 contributions to soc.culture.thai were at issue. Demon was merely the largest ISP in Britain that carried the posting, along with the rest of the newsgroup, on its servers. The case therefore is one of a string of cases that loosely circled a single issue: the liability of service providers for the material they host. US courts decided in 1991, in Cubby vs Compuserve, that an online service provider was more like a bookstore than a publisher. But under the Digital Millennium Copyright Act it has become alarmingly easy to frighten individuals and service providers into taking down material based on an official-looking lawyer's letter. (The latest target, apparently, is guitar tablature, which, speaking as a musician myself, I think is shameful.)

But the more important underlying thread is the attempt to keep widening the circle of liability. In Cubby, at least the material at issue appeared on the Journalism Forum which, though independently operated, was part of CompuServe's service. That particular judgement would not have helped any British service provider: in Britain, bookstores, as well as publishers, can be held responsible for libels that appear in the books they sell, a fact that didn't help Demon in the Godfrey case.

In the US, the next step was 2600 DeCSS case (formally known as Universal City vs Reimerdes, which covered not only posting copies of the DVD-decrypting software but linking to sites that had it available. This, of course, was a copyright infringement case, not a libel case; with respect to libel the relevant law seems to be, of all things, the 1996 Communications Decency Act, which allocated sole responsibility to the original author. Google itself has already won at least one lawsuit over including allegedly defamatory material in its search results.

But legally Canada is more like Britain than like the US, so the notion of making service providers responsible may be a more comfortable one. In his column on the subject, Geist argues that if Crookes' suits are successful Canadian free speech will be severely curtailed. Who would dare run a wiki or allow comments on their blog if they are to be held to a standard that makes them liable for everything posted there? Who would even dare put a link to a third-party site on a Web site or in a blogroll if they are to be held liable for all the content not only on that site but on all sites that site links to? Especially since Crookes's claim against Wikimedia is not that the site failed to remove the offending articles when asked, but that the site failed to monitor itself proactively to ensure that the statements did not reappear.

The entire country may have to emigrate virtually. Are you now, or have you ever been, Canadian?

Wendy M. Grossman’s Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. Readers are welcome to post here, at net.wars home, at her personal blog, or by email to netwars@skeptic.demon.co.uk (but please turn off HTML).

October 20, 2006

Spam, spam, spam, and spam

Illinois is a fine state. It is the Land of Lincoln. It is the birth place of such well-known Americans as Oprah Winfrey, Roger Ebert, and Ronald Reagan. It has a baseball team so famous that even I know it's called the Chicago Cubs. John Dewey (as in the Dewey decimal system for cataloguing library books) came from Illinois. So did the famous pro-evolution lawyer Clarence Darrow, Mormon church founder Joseph Smith, the nuclear physicist Enrico Fermi, semiconductor inventor William Shockley, and Frank Lloyd Wright.

I say all this because I don't want anyone to think I don't like or respect Illinois or the intelligence and honor of its judges, including those of Charles Kocoras, who who awarded $11.7 million in damages to e360Insight, a company branded a spammer by the Spamhaus Project.

The story has been percolating for a while now, but is reasonably simple. e360Insight says it's not a bad spammer guy but a good opt-in marketing guy; Spamhaus first said the Illinois court didn't have jurisdiction over a British company with no offices, staff, or operations in the US, then decided to appeal against the court's $11.7 million judgement. e360Insight filed a motion asking the court to haveICANN and/or Spamhaus's domain registrar, the Canadian company Tucows, remove Spamhaus's domain from the Net. The judge refused to grant this request, partly because doing so would cut off Spamhaus's lawful activities, not just those in contravention of the order he issued against Spamhaus. And a good time is being had by all the lawyers.

The case raises so many problems you almost don't know where to start. For one thing, there's the arms race that is spam and anti-spam. This lawsuit escalates it, in that if you can't get rid of an anti-spammer through DDoS attacks, well, hey, bankrupt them through lawsuits.

Spam, as we know, is a terrible, intractable problem that has broken email, and is trying to break blogs, instant messaging, online chat, and, soon, VOIP. (The net.wars blog, this week, has had hundreds of spam comments, all appearing to come from various Gmail addresses, all landing in my inbox, breaking both blogs and email in one easy, low-cost plan. The breakage takes two forms. One is the spam itself – up to 90 percent of all email. But the second is the steps people take to stop it. No one can use email with any certainty now.

Some have argued that real-time blacklists are censorship. I don't think it's fair to invoke the specter of Joseph McCarthy. For one thing, using these blacklists is voluntary. No one is forced to subscribe, not even free Webmail users. That single fact ought to be the biggest protection against abuse. For another thing, spam email in the volumes it's now going out is effectively censorship in itself: it fills email boxes, often obscuring and sometimes blocking entirely wanted email. The fact that most of it either is a scam or advertises something illegal is irrelevant; what defines spam, I have long argued, is the behavior that produces it. I have also argued that the most effective way to put spammers out of business is to lean on the credit card companies to pull their authorisations.

Mail servers are private property; no one has the automatic right to expect mine to receive unwanted email just as I am not obliged to speak to a telemarketer who phones during dinner.

That does not mean all spambusters are perfect. Spamhaus provides a valuable public service. But not all anti-spammers are sane; in 2004 journalist Brian McWilliams made a reasonable case in his book Spam Kings that some anti-spammers can be as obsessive as the spammers they chase.

The question that's dominated a lot of the Spamhaus coverage is whether an Illinois court has jurisdiction over a UK-based company with no offices or staff in the US. In the increasingly connected world we live in, there are going to be a lot of these jurisdictional questions. The first one I remember – the 1996 case United States vs. Thomas – came down in favor of the notion that Tennessee could impose its community decency standards on a bulletin board system in California. It may be regrettable – but consumers are eager enough for their courts to have jurisdiction in case of fraud. Spamhaus is arguably as much in business in the US as any foreign organisation whose products are bought or used in the US. Ultimately, "Come here and say that" just isn't much of a legal case.

The really tricky and disturbing question is: how should blacklists operate in future? Publicly listing the spammers whose mail is being blocked is an important – even vital – way of keeping blacklists honest. If you know what's being blocked and can take steps to correct it, it's not censorship. But publishing those lists makes legal action against spam blockers of all types – blacklists, filtering software, you name it – easier.

Spammers themselves, however, should not rejoice if Spamhaus goes down. Spam has broken email, that's not news. But if Spamhaus goes and we actually receive all the spam it's been weeding out for us – the flood will be so great that spam will finally break spam itself.

Wendy M. Grossman’s Web site has an extensive archive of her books, articles, and music, and an archive of all the earlier columns in this series. Readers are welcome to post here, at net.wars home, at her personal blog, or by email to netwars@skeptic.demon.co.uk (but please turn off HTML).

November 9, 2001

Save the cookie

You would think that by this time in the Internet's history we would have reached the point where the politicians making laws would have learned a thing or two about how it works, and would therefore not be proposing (and passing) quite such stupid laws as they used to. Apparently not.

Somehow, tacked onto an otherwise sensible bill aimed at protecting consumer privacy are provisions requiring Web sites to use cookies only on an opt-in basis. Consultation to remove this bit of idiocy closes in mid-November.

The offending bit appears in the second report on the proposal for a European Parliament and Council directive concerning the processing of personal data and the protection of privacy in the electronic communications sector" (PDF), and is labelled "amendment 26 to article 5, paragraph 2a". What seems to be upsetting the EC is that cookies may enter a user's computer without that user's specific permission.

Well, that's true. On the other hand, it's pretty easy to set any browser to alert you whenever a site wants to send you a cookie - and have fun browsing like that, because you'll be interrupted about every two and a half seconds. Microsoft's Internet Explorer 6 lets you opt out of cookies entirely.

A lot of people are oddly paranoid about cookies, which are, like the Earth in the Hitchhiker's Guide to the Galaxy, mostly harmless. At heart, what cookies do is give Web sites persistent memory. Unlike what many people think, a connection to a Web site is not continuous; you request a page, and then you request another page, and without cookies the Web site does not connect the two transactions.

Cookies are what make it possible to build up an order in a shopping cart or personalize a site so it remembers your ID and password or knows you're interested in technology news and not farming. These uses do not invade privacy.

There are, of course, plenty of things you can do with cookies that are not harmless. Take Web bugs. These hidden graphics, usually 1x1 pixels, enable third parties to track what you do on the Web and harvest all sorts of information about you, your computer, and what browser you use. Privacy-protecting sites like the Anonymizer depend on cookies.

Similarly, the advertising agency DoubleClick has been under severe fire for the way it tracks users from site to site, even though it says that the data are anonymized and the purpose is merely to ensure that the ads you see are targeted to your interests rather than random.

MEPs who want to protect consumer privacy, therefore, should not be looking at the technology itself but at how the technology is used. They should be attrempting to regulate behavior that invades privacy, not the technology itself. To be fair, the report mentions all these abuses. The problem is simply that the clause is overbroad, and needs some revision. Something along the lines of requiring sites to explain in their privacy policies how they use cookies and a prohibition on actually spying on users would do nicely.

The point is to get at what people do with technology, not outlaw the technology itself.

We've had similar problems in the US, most recently and notably with the Digital Millennium Copyright Act, which also tends to criminalize technology rather than behaviour. This is the crevasse that Sklyarov fell into. For those who haven't been following the story, Sklyarov, on behalf of his Russian software company, Elcomsoft, wrote a routine that takes Adobe eBooks and converts them into standard PDFs. Yes, that makes them copiable. But it also makes it possible for people who have bought eBooks to back them up, run them through text-to-speech software (indispensable for the blind), or read them on a laptop or PDA after downloading them onto their desktop machine.

In the world of physical books, we would consider these perfectly reasonable things to do. But in the world of digital media these actions are what rightsholders most fear. Accordingly, the DMCA criminalizes creating and distributing circumvention. As opponents to the act pointed out at the time, this could include anything from scissors and a bottle of Tippex to sophisticated encryption cracking software. The fuss over DeCSS, which removes regional coding from DVDs, is another case in point. While the movie studios argue that DeCSS is wholly intended to enable people to illegally copy DVDs, the original purpose was to let Linux users play the DVDs they'd paid for on their computers, for which no one provides a working commercial software player.

The Internet Advertising Bureau has of course gone all out to save the cookie. It is certainly true, as they say, that it would impair electronic commerce in Europe, the more so because it would be impossible to impose the same restrictions on non-EU businesses.

If MEPs really want to protect consumer privacy, here's what they should do. First of all, learn something about what they are doing. Second of all, focus on behaviour.